Kelly Cook
South Hedland,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tenancy Advice and Education
Pilbara Community Legal Service Inc.
07.2018 - 02.2024
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
Pilbara Meta Maya
Housing Support
03.2015 - 02.2017
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Rexel
Customer Service Department
07.2013 - 02.2015
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Education
Certificate of Registration - Certificate of Registration As Property Management
Real Estate And Business Agents Act, 1978
06.2013
Skills
- Data Entry
- Excellent Communication
- Interpersonal Communication
- Team Management
- Microsoft Office
- Decision-Making
- Networking
- Good Telephone Etiquette
- Clerical Support
- Computer Skills
- Recordkeeping
- Supervision and leadership
- Critical Thinking
- Data Management
- Written Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved positive outcomes for clients by assisting the completion of applications for housing transfers, court support, succession of properties and more with accuracy and efficiency.
- Documented and resolved Tenancy matters which led to many excellent results for both parties.
- Assisted in creating a happy and enjoyable office space with a non judgemental environment
Certification
Work Health and Safety Representatives
Timeline
Tenancy Advice and Education
Pilbara Community Legal Service Inc.
07.2018 - 02.2024
Pilbara Meta Maya
Housing Support
03.2015 - 02.2017
Rexel
Customer Service Department
07.2013 - 02.2015
Certificate of Registration - Certificate of Registration As Property Management
Real Estate And Business Agents Act, 1978
Similar Profiles
Annie-Jean KempAnnie-Jean Kemp
Volunteer Law Student at Brisbane North Community Legal ServiceVolunteer Law Student at Brisbane North Community Legal Service
Elizabeth VandiElizabeth Vandi
Intern at Community Legal Service of PhiladelphiaIntern at Community Legal Service of Philadelphia
Lorraine MuzambwaLorraine Muzambwa
Regional Finance Manager at WA Country Health Service- PilbaraRegional Finance Manager at WA Country Health Service- Pilbara