- I enjoy helping others and giving back to the community
- Strategy Games and Puzzles
- Family time and kicking the soccer ball at the park
- Bush Walking
- Camping
Kelly Dawes
Berkeley,NSW
Summary
Dynamic and results-driven administrative professional with extensive experience in corporate and small business environments. Recognized for enhancing operational efficiency and delivering exceptional support. Adept in financial management and data entry, I excel in maintaining confidentiality and fostering collaborative environments. I thrive in fast-paced settings while ensuring meticulous attention to detail.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Healthy Self
09.2018 - Current
- Welcomed patients and visitors into a busy multidisciplinary Allied Health practice, providing a warm, professional first point of contact
- Answered multiple line incoming phone calls, emails and web enquiries with prompt and courteous responses
- Accurately booked, amended and confirmed patient appointments for multiple practitioners
- Entered and maintained patient information and filing of records practicing confidentiality measures
- Completed patient billing by a variety of methods, including HICAPS, EFTPOS, Medicare, cash and phone payments
- Administrative tasks such as end of day reports, entering petty cash reports, mail collection, invoicing and stock orders
- Back-up payroll processing in MYOB
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Clerical Assistant - Accounts Receivable & Vending (part-time)
Sanitarium
04.2014 - 03.2019
- Responsible for entering and reconciling all accounts receivable transactions for major customer account (approximately $162 million AUD) within SAP
- Calculated and posted adjustments based on contracted rebates
- Monitored aging accounts receivables and identified potential bad debts
- Provided research and support for annual audit requests
- Accurately counted, transported and banked all cash payments from Sanitarium's vending machines
- Reconcile cash received with the correct vending customer (160 accounts) in SAP
Personal Assistant to Production Managers
Sanitarium
01.2004 - 01.2009
- Handled confidential calendars for three managers over four major production departments (Cereals, Beverages, Meals and Spreads)
- Provided support during special projects assigned by executives
- Coordinated daily production meetings for addressing production, technical, supply chain, purchasing and safety reports to ensure KPIs were met
- Collation and distribution of minutes
- Coordinated monthly team meetings for over 200 production staff, including providing refreshments and documenting discussions
- Preparation and delivery of weekly Performance Reports
- Daily data entry of production information to ascertain production efficiency and yield of Beverage lines
- Administrative tasks including confirming hours in Kronos for production staff for weekly payroll run, assisting with interviewing to fill team positions
Education
Statement of Attainment - Medical Administration Skills
TAFE NSW
NSW10-2020
Diploma of Business - Administration
Advanced Careers College
Gosford, NSW12.2003
Higher School Certificate -
Central Coast Adventist School
Erina, NSW12.2000
Skills
- Strategic Task and Deadline Management
- Effective Communicator
- Adept with Microsoft Office Suite
- Skilled Problem Solver
- Experienced in Adapting to New Software
- Collaborative Teamwork
- Exceptional Client Care
- Accounts Payable/Receivable Experience
- Proficient Typist
Accomplishments
Recipient of Ambassador Award 2004 for Sanitarium Berkeley Vale Manufacturing and Distribution site
Interests
Timeline
Administrative Assistant
Healthy Self
09.2018 - Current
Clerical Assistant - Accounts Receivable & Vending (part-time)
Sanitarium
04.2014 - 03.2019
Personal Assistant to Production Managers
Sanitarium
01.2004 - 01.2009
Statement of Attainment - Medical Administration Skills
TAFE NSW
Diploma of Business - Administration
Advanced Careers College
Higher School Certificate -
Central Coast Adventist School
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