Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelly Dempster

Coolum Beach,QLD

Summary

Motivated allied health assistant. Dedicated to high quality client care and support.

Excels in a team environment with an outgoing, positive demeanor, and proven skills in establishing fantastic rapport with clients. Motivated to provide valuable support, maintain client wellbeing and contribute to company success. Specialises in quality, speed and process optimisation. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships and business growth.

Overview

6
6
years of professional experience

Work History

Social and Domestic Carer (self-employed)

Mable
05.2022 - Current
  • Transporting clients to and from appointments, social engagements, and general tasks e.g
  • Grocery shopping, exercise classes etc
  • In-home care including cooking, organisation and book-keeping.

Allied Health Assitant (Placement)

Zoe Allied Health Clinics
10.2023 - 02.2024
  • Worked on observation tasks under the guidance of a multidisciplinary team of allied health professionals to complete certificate IV as an Allied Health Assistant.
  • Assisted in one on one sessions and group sessions (school holiday programs)
  • Daily planning, set up/ pack up of client and group sessions. Risk assessments, working with diverse abilities and age groups.
  • Collecting client data and reporting of clients individual sessions.

Food and Beverage Assistant

Coolum State High School
01.2021 - 12.2021
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Used critical thinking to break down challenges, evaluate possible solutions and make decisions
  • Offered friendly and efficient service to customers, whilst handling challenging situations with ease
  • Maintained excellent attendance record, consistently arriving to work on time.

Hairdresser (self-employed)

Kelly Dempster Freelance Hairstylist
10.2017 - 01.2020
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Communication with clients and associates
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered
  • Educated clients about products and self-maintenance for healthy hair, based on needs and preferences
  • Extensive notetaking for future reference about customer preferences and services delivered
  • Scheduled customers appointments and rearranged individual time slots to meet need and demand
  • Administration, book-keeping and accounting
  • Product ordering, stock handling and product displays
  • Multi-award winning colourist and stylist.

Education

Certificate IV Allied Health Assistance - Allied Health Assistant

Education Foundation
03.2024

Certificate III Production Horticulture -

Core Industry Training Cooran
Cooran, QLD
09.2020

Certificate III Business Management -

Kangan Institute of TAFE
01.2005

Certificate III Hairdressing -

Box Hill Institute of TAFE
Melbourne, VIC
04.2001

Skills

  • Flexible and adaptable
  • Time management and punctuality
  • Interpersonal communication
  • Customer service and client satisfaction
  • Self motivation and decision making
  • Excellent work ethic
  • CPR and First Aid certificate
  • Blue card and Yellow NDIS card

References

  • Kylie Ogg, Practice manager @ Zoe Allied health clinics. (07) 5293 7612 email; hello@zoealliedhealth.com.au


  • Debbie Kirkwood, Support coordinator, (Mable) 0408 465 273. email; debkirkwood1@gmail.com

Timeline

Allied Health Assitant (Placement)

Zoe Allied Health Clinics
10.2023 - 02.2024

Social and Domestic Carer (self-employed)

Mable
05.2022 - Current

Food and Beverage Assistant

Coolum State High School
01.2021 - 12.2021

Hairdresser (self-employed)

Kelly Dempster Freelance Hairstylist
10.2017 - 01.2020

Certificate IV Allied Health Assistance - Allied Health Assistant

Education Foundation

Certificate III Production Horticulture -

Core Industry Training Cooran

Certificate III Business Management -

Kangan Institute of TAFE

Certificate III Hairdressing -

Box Hill Institute of TAFE

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Kelly Dempster