Kelly Deng
Telopea,NSW
Summary
A loyal and trustworthy employee constantly improving and developing new skills. Hardworking and passionate committed to providing outstanding customer service and assistance. Friendly and respectful with positive attitude that creates warm and inviting work atmosphere.
Overview
3
3
years of professional experience
Work History
Machine Operator
Romar Engineering
02.2021 - 11.2023
- Documented daily production data and submitted accurate time logs to keep management up to date
- Monitored and observed production line to watch for pileups and jams, detected work-piece defects and machine malfunctions
- Trimmed excess material and reduced waste with precise measurements and execution
- Worked successfully with diverse group of co-workers to accomplish goals and address issues related to our products and services.
Assistant in Nursing (Student Work Placement)
Auburn Glen Care Community
04.2023 - 05.2023
- Used mobility devices to transport patients
- Rendered hands-on nursing care under direct RN supervision, adhering to medical centre policies and procedures
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Office Administrator
Umee Care
01.2022 - 04.2022
- Processed financial documents, contracts, expense reports and invoices with MYOB and Microsoft Excel
- Explained company personnel policies, benefits and procedures to new employees or job applicants
- Interviewed prospective employees and provided input to HR on hiring decisions.
Customer Service Representative
Datacom - North Ryde, NSW
06.2020 - 10.2020
- Updated customer accounts, addresses and contact information within call management databases
- Engaged in conversation with customers to understand needs, resolve issues and providing highest level of professionalism and knowledgeable service to every customer
- Kept records of customer interactions and transactions, thoroughly recording details of inquiries and updated databases with new and modified customer data.
Education
Certificate III Individual Support -
Global Bridge College
Statement of Attainment Medical Administration Skills -
TAFE Digital Online
Certificate III Business Administration -
TAFE Granville
Certificate II Business Services Certificate II Kitchen Operations -
Strathfield Girls High
Skills
- Machinery Operation
- Quality Control
- Payroll Administration
- Database Entry and Maintenance
- Trilingual in English, Cantonese, and Mandarin
- Proficient in Microsoft Office
References
References provided on request.
Timeline
Assistant in Nursing (Student Work Placement)
Auburn Glen Care Community
04.2023 - 05.2023
Office Administrator
Umee Care
01.2022 - 04.2022
Machine Operator
Romar Engineering
02.2021 - 11.2023
Customer Service Representative
Datacom - North Ryde, NSW
06.2020 - 10.2020
Certificate III Individual Support -
Global Bridge College
Statement of Attainment Medical Administration Skills -
TAFE Digital Online
Certificate III Business Administration -
TAFE Granville
Certificate II Business Services Certificate II Kitchen Operations -
Strathfield Girls High
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