Kelly Dowler
Melbourne,VIC
Summary
Results-driven professional with extensive experience in kitchen design and retail management. Skilled in training teams and managing inventory, with a focus on providing an outstanding customer experience. Dedicated to driving operational success through effective collaboration and project execution.
Overview
12
12
years of professional experience
1995
1995
years of post-secondary education
Work History
Bunnings In Store Kitchen Specialist
Bunnings
Vermont South, VIC
11.2019 - Current
- Designed kitchen plans and renders for customer consultation.
- Assisted customers with product selection and kitchen planning inquiries.
- Managed inventory levels and restocked kitchen supplies as needed.
- Engaged with customers and suppliers to ensure Best Experience was provided.
- Worked with Key Stakeholders within the business.
- Organised an extremely successful Kitchen event.
- Maintained contact with my Trade customers for ease of transaction.
- Worked with the wider team In The Home Department and Warehouse.
- Awarded Gold for Personal Growth in Visions and Values awards 2023.
Retail Store Manager
Williams the Shoeman
Rowville, Vic
03.2014 - 10.2019
- Managed daily store operations and ensured optimal staff performance.
- Trained and mentored team members on customer service best practices.
- Oversaw inventory management and maintained stock levels efficiently.
- Opened new stores
- Trained new managers to the business
- Developed staff schedules to align with peak customer traffic times.
- Enforced company policies and procedures to ensure compliance and safety.
- Collaborated with corporate teams on promotional campaigns and initiatives.
- Built and maintained strong working relationships with team members.
Education
Norwood Secondary College
Ringwood, VIC Skills
- Kitchen Design experience
- COS experience, Special Orders Expert
- Maintaining accurate records of all kitchen projects
- Providing Best Experience
- Liaising with Key stakeholders
- Ability to meet Store KPIs relevant to my current role
References
References available upon request.
Timeline
Bunnings In Store Kitchen Specialist
Bunnings
11.2019 - Current
Retail Store Manager
Williams the Shoeman
03.2014 - 10.2019
Norwood Secondary College