Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelly Filipsons

WEST LAKES SHORE,SA

Summary

Experienced and reliable teacher aide with a friendly, calm, and patient demeanor. Offers exceptional support to lead teachers in any setting. Passionate about fostering a safe and nurturing learning environment for students of diverse abilities. Committed to providing outstanding assistance and ensuring a positive educational experience for all.

Overview

16
16
years of professional experience

Work History

Retail Owner/Operator

Perfume Parlour Tea Tree Plaza P/L
10.2015 - 01.2025
  • Administration tasks associated with running a small business (ordering, wages, rosters and accounting).
  • Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Front Office Receptionist

Lakes Resort Hotel
04.2009 - 10.2015
  • Promptly answered 12-line commander phone system and enthusiastically greeted callers, taking enquiries, reservations and directing calls as needed.
  • Responded to all in-person and email enquiries in a friendly and timely manner.
  • Taking payments for reservations and special events.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.

Education

HLTAID012 - Provide First Aid in An Education And Care Setting

Australian Red Cross
02-2025

CHC30221 & CHC40221 - Certificate IV in School Based Education Support

ITAC (Institute of Teacher Aide Courses)
12-2024

High School Diploma -

Modbury High School
Modbury, SA
11.1992

Skills

  • Ability to converse with all ages
  • Fast and eager learner
  • Proficient with Microsoft Office & multi-line phone systems
  • Able to work under pressure
  • Adaptable to change of work environment

References

  • Scott Hallion, Administration Manager, Lakes Resort Hotel, (08) 8356 4444
  • Sally Linke, Finance/Administration Officer, Fulham Gardens Primary School, PH: (08) 8356 3726
  • Amanda McNeill, Registered Nurse, Calvary North Adelaide Hospital, 0422 187 911 (Personal)

Timeline

Retail Owner/Operator

Perfume Parlour Tea Tree Plaza P/L
10.2015 - 01.2025

Front Office Receptionist

Lakes Resort Hotel
04.2009 - 10.2015

HLTAID012 - Provide First Aid in An Education And Care Setting

Australian Red Cross

CHC30221 & CHC40221 - Certificate IV in School Based Education Support

ITAC (Institute of Teacher Aide Courses)

High School Diploma -

Modbury High School

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Kelly Filipsons