Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
CustomerServiceRepresentative

Kelly Garland

Support Worker
Hamilton Hill,WA

Summary

Dedicated Support Worker with a proven track record at Holte Community Care, excelling in providing emotional support and daily living assistance. Skilled in disability care and fostering community integration, I have significantly improved clients' quality of life. Known for exceptional communication and teamwork, I adeptly handle health and safety protocols, ensuring a safe and positive environment for all.

Overview

1
1

Certification 3 Individual Support

8
8
years of professional experience

Work History

Support Worker

Holte Community Care
04.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Disability Support Worker

Elba Incorporated
01.2017 - 01.2021
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Drove clients safely to social activities and appointments.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Conducted in-home visits to provide supportive services.
  • Participated in clinical supervision to maintain professional development.

Disability Support Worker

My Home
04.2021 - 04.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Kept accurate records for client files and handled related paperwork.

Education

Year 12 - Certificate 3 Individual Support

Presbyterian Ladies College
Peppermint Grove, WA

Skills

  • Daily living assistance
  • Emotional support
  • Health and safety awareness
  • Daily living support
  • Housekeeping tasks
  • Meal planning and preparation
  • Community integration
  • Recreational activities
  • Medication administration
  • Documentation and reporting
  • Disability care
  • Housekeeping and laundry
  • Teamwork and collaboration
  • Problem-solving
  • Excellent communication
  • Confidentiality and privacy
  • Active listening
  • Relationship building
  • Behavioral support
  • Transportation assistance
  • Life skills development
  • Professional boundaries
  • Mobility support
  • Conflict resolution
  • Empathy and patience
  • Activity planning
  • Basic caregiving

Certification

Manual Handling

First Aid CPR

Certificate 3

Ndis Orientation Certificate

Ndis Workers Screening Check

Working with Children Check

  • Certified School Social Work Specialist (C-SSWS) - National Association of Social Workers.
  • [State] Driver's License
  • [Area of certification]

Work Preference

Work Type

Full Time

Timeline

Support Worker

Holte Community Care
04.2023 - Current

Disability Support Worker

My Home
04.2021 - 04.2023

Disability Support Worker

Elba Incorporated
01.2017 - 01.2021

Year 12 - Certificate 3 Individual Support

Presbyterian Ladies College

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