Kelly Glew
Sydney
Summary
Detail-oriented professional with a strong background in cleaning and sanitation. Skilled in training new staff and conducting inspections to uphold quality standards. Aiming to enhance operational efficiency and ensure compliance with health regulations.
Overview
3
3
Certifications
19
19
years of professional experience
Work History
Cleaning Crew Supervisor
sams cleaning
Riverstone
04.2024 - Current
- Trained new staff on cleaning protocols and safety procedures.
- Conducted regular inspections of cleaning areas to maintain quality assurance.
- Communicated with clients to address concerns and ensure satisfaction.
- Performed regular maintenance checks on all cleaning equipment used by staff members.
- Ensured adherence to health codes and regulations related to sanitation practices.
- Practiced safe work habits and wore protective safety equipment.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Cleaner
java cleaning services
02.2022 - 04.2024
- Conducted thorough cleaning of kitchens, including countertops, appliances, and floors.
- Organized cleaning supplies and equipment for efficient access and usage.
- Utilized appropriate cleaning chemicals and tools for various surfaces to ensure effectiveness.
- Collaborated with team members to coordinate cleaning schedules and tasks.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Bartender
Pioneer Tavern
04.2018 - 05.2021
- Prepared a variety of beverages while adhering to standard recipes and presentation guidelines.
- Maintained cleanliness and organization of the bar area to ensure a welcoming environment.
- Trained new staff on drink preparation techniques and customer service best practices.
- Collaborated with kitchen staff to coordinate food and drink pairings for optimal guest experience.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Processed payments accurately, ensuring prompt and efficient transaction handling.
Bartender
Quakers Inn
06.2007 - 03.2017
- Engaged with customers to understand preferences and recommend suitable beverage options.
- Participated in team meetings to discuss strategies for improving service and sales.
- Maintained accurate records of daily sales, inventory usage, and customer preferences.
- Adapted to high-pressure situations during peak hours while maintaining service quality.
Education
High School Diploma -
Windsor High
McGraths Hill, NSW09-2004
Skills
- Staff training
- Health and safety practices
- Chemical handling
- Housekeeping
- Laundry operations
- Cleaning and sanitation
- Grounds maintenance
Certification
Drivers license
Timeline
Cleaning Crew Supervisor
sams cleaning
04.2024 - Current
Cleaner
java cleaning services
02.2022 - 04.2024
Bartender
Pioneer Tavern
04.2018 - 05.2021
Bartender
Quakers Inn
06.2007 - 03.2017
High School Diploma -
Windsor High