Kelly Gravina

Communicate with families via phone, email, walk-ins, offering support with general enquiries, enrolments, payment of fee's, parent portal, escalate and action phone calls to Director when required

Collect and record data for enrolments using KidSoft software, including validation and application of health care card subsides

Process financial transaction including issuing receipts, statements, entering payments, safe deposit of banking, follow up on accounts in debt

Maintain filing and archiving of child and staff documents

Process orders for Centre stationary

Taking minutes at staff meetings, liaise with Director and staff on any issues

Place requests for and follow up on Centre maintenance issues

Centre key held for secure lock up of Centre

(Same position also held at Elanora Branch Feb 2012 - Dec 2015)

Assist with preparation and cooking of meals, provide lunch for the client

Assist with navigating public transport

Offer a variety of activities for client to participate in

Ensure client safety within the home environment and out in public

Provide emotional support when required; anxiety or behavioural changes

Communicate to parents on days activities, provide positive feedback, relate any concerns or incidents

• Communicated with parents regarding child's behaviour, daily activities, and concerns.
• Tailor classroom activities to meet individual child needs, provide age appropriate experiences and recourses to encourage physical activity, fine and gross motor skills
• Observe and document child behaviours and development
• Respond to children's needs in cases of injury, illness and allergies, medical management
• Implement a planned program for child with additional needs
• Maintain a hygienic environment for children
• General housekeeping of Centre