Kelly Gregory
CARRUM DOWNS,VIC
Summary
. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Key Account Manager
Reward Hospitality
, Australia
01.2020 - Current
- To manage and grow a selection of National multi-site venues, Hotels and C & P customers around Australia
- Develop, import new product and initiate roll out across all venues around the country
- Achieved a 33% growth in sales for my portfolio
- Maintain a strong relationship from head office to site level
- Develop and implement a proactive sale strategy to increase sales and market share
- Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas.
- Review all sales and investigate variances and adjust sales plan to suit the environment
- Strong Microsoft Office skills, Word, Excel and Outlook as well as Apple platform
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
Account Manager
Chefs Hat
South Melbourne, VIC
01.2017 - 01.2020
- Develop 5 Star hotel business – Working on Caped projects, identifying, sourcing product
- Maintain relationship all relationship across the entire hotel
- From GM to Head housekeeper
- Communicate with stakeholders and advise lead times and stock availability
- Achieve a territory growth from 1.3mil to 3.3 mil
- Develop long term sales pipeline
- Explore new market opportunities in line with company’s strategic growth plan.
- Attended trade shows and conferences as a representative of the company.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Monitored competitor activities in order to stay ahead of the competition.
- Generated leads through cold calling activities.
Account Manager
Bunzl
Dandenong South, VIC
01.2015 - 01.2017
- Responsible to grow and nurture all existing accounts from all industry sectors
- Targeting home brands and focusing on growth opportunities
- Development and implement a proactive sales strategy to increase market share
- Adaptive approach to customer changing demands
- Attend industry and wholesale events to build rapport with potential customers and secure new business
- Review reports and initiate strategies for sales growth across existing markets and gain new market share
- Develop relationships with hotel sector and Airline caters.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Utilized problem-solving skills when dealing with difficult customers.
- Developed strategies to increase revenue from existing accounts.
Skills
- Strong Microsoft Office skills
- Word
- Excel
- Outlook
- Apple platform
- Excellent relationship skills
- Highly collaborative
- Engaged with internal and external customers
- Driven and self-managed
- Establishing a business pipeline
- Revenue growth
- KPI achievements
- Customer satisfaction
- High achiever in areas of sales
- Business development
- Stakeholder retention
- Innovative problem solver
- Excellent organizational skills
- Timelines
- Compliance
- Governance
- Customer rapport
- Key Account Management
- Consultative Selling
- Account Retention
- Territory Management
- Client Relationship Building
- Account Management
- Business Development
References
Available on request.
Affiliations
- Cooking for family and friends
- Working out
- Traveling
- Reading
Timeline
Key Account Manager
Reward Hospitality
01.2020 - Current
Account Manager
Chefs Hat
01.2017 - 01.2020
Account Manager
Bunzl
01.2015 - 01.2017
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