Kelly Grupen

Assist Occupational Therapists to trial suitable adjustable beds for Aged and NDIS clients.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Provide health and wellness advice to customers seeking products to improve their health.

Supervised and Coordinated a team of Coordinators providing support and training to ensure all team members followed the correct procedures and processes.

Managed a personal case load of clients requiring in home services via Home Care packages.

In conjunction with Regional Manager oversaw care giver annual performance reviews.

Supervised rostering team to ensure adequate and appropriate provision of services to all clients.

Proactively contributed to continuous improvement pf the business.