Kelly Harry
Sandgate,QLD
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Stable Hand
Pat Duff Racing
Deagon, QLD
01.2022 - Current
- Mucking boxes
- Prepare daily feeds
- Handling of racehorses to and from track
- Jump-out, Trial and Raceday attendance
Inventory Officer
Lyndoch Living
Warrnambool, Victoria
01.2016 - 12.2021
- Inventory Control of all medical supplies, continence aids, office supplies and general purchased items
- Purchase order creation and receipting of inventory
- Reconciliation of inwards goods and outwards
- Invoicing of stock to relevant departments
- Managed the car pool system for Lyndoch
- Liaise with suppliers and delivery drivers
- Completed physical inventory counts each month.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
Finance Officer
Lyndoch Living
Warrnambool, Victoria
01.2017 - 07.2018
- Accounts payable
- Sort, Code and match invoices
- Enter invoices into system for payment
- Prepare and process electronic transfers and payments
- Prepare Cheque runs
- Post transactions to journals, ledgers and other records
- Accounts receivable
- Generate and send out invoices and statements
- Monitor debtor’s accounts for non-payments, delayed payments and other irregularity’s
- Analyse and problem solve any payment discrepancies
- Process credit card payments
- Prepare bank deposits
- Bank Statement Reconciliation
- Process adjustments
- Assist with month end closing
- Communicate with customers via, email, phone or in person
Supplier Lab / Milk Supply Administrator
Warrnambool Cheese & Butter
01.2013 - 01.2016
- Data entry
- Provide administrative support to Milk Payroll
- Customer service
- Working with key stakeholders (ie: Field Services, Farmers and
- Transport Office
- Trending data to accurately identify any variances on current results, make adjustments to analysis to correctly represent farmers milk quality
- Manage documentation for all outbound and inbound loads of milk, cream, skim and permeate
- Input volumes and results for all outbound and inbound loads of milk, cream, skim and permeate
- Reporting volumes and results internally and to relevant external dairy providers
Inventory Controller
Warrnambool Cheese & Butter
01.2012 - 01.2013
- Planning
- Duties
- Balancing of opening and closing inventory
- Reconciliation of stock at third party warehouses
- Manage and plan stocktakes
- Ensure integrity and accuracy of the stock management system
- Manage and control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved
- Data entry
- Problem solving
Quality Officer
Warrnambool Cheese & Butter
01.2011 - 01.2012
- Investigating customer complaints; investigate issue, root cause analysis, preventative and corrective actions
- Creating and maintaining Standard Operating Procedures
- Liaise with Production Staff about issues or potential failures in systems
- Conduct internal and external audits
- Processing change of controlled documents
- Liaise with external service providers
- Raw materials testing
- Environmental monitoring
- Data entry
Product Clearance Officer
Warrnambool Cheese & Butter
01.2009 - 01.2011
- Clearance of all WCBF products
- Reporting results to key stakeholders about suspect failures in products and potential trends in issues
- Working with Marketing to produce documentation
- Produce Certificate of Analysis and NATA Certificates for export and domestic orders
- Problem solving
- Working to a deadline to reduce turnaround times
- Working with LIMs Administrator to identify system errors that might help future losses in clearance times and reduce customer complaints
Education
Certificate IV Food Science and Technology -
University of Ballarat
2012
Certificate III Laboratory Skills - undefined
South West Institute TAFE
2008
VCE - undefined
Warrnambool College
1999
Skills
- Financial Administration
- Highly experienced with the following computer programs: Microsoft Office, Accrivia, Oracle/JDE
- Prioritizing and Planning
- Accounts Payable and Accounts Receivable
- Invoice and Payment Tracking
- Financial Recordkeeping
- Petty Cash Disbursement
- Precision and Accuracy
- Customer Relations
Timeline
Stable Hand
Pat Duff Racing
01.2022 - Current
Finance Officer
Lyndoch Living
01.2017 - 07.2018
Inventory Officer
Lyndoch Living
01.2016 - 12.2021
Supplier Lab / Milk Supply Administrator
Warrnambool Cheese & Butter
01.2013 - 01.2016
Inventory Controller
Warrnambool Cheese & Butter
01.2012 - 01.2013
Quality Officer
Warrnambool Cheese & Butter
01.2011 - 01.2012
Product Clearance Officer
Warrnambool Cheese & Butter
01.2009 - 01.2011
Certificate IV Food Science and Technology -
University of Ballarat
Certificate III Laboratory Skills - undefined
South West Institute TAFE
VCE - undefined
Warrnambool College
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