Summary
Overview
Work History
Education
Skills
References
Pedagogical Practitioner Experience
Professional Development
Accomplishments
Timeline
Generic

Kelly Hawkins

Gorokan,Australia

Summary

Dynamic operations leader with a proven track record at Mini Masterminds, enhancing team retention by 50% through strategic planning and execution. Demonstrates exceptional skills in fostering team morale and driving continuous improvement initiatives. Expertise includes mentoring staff and ensuring compliance with high-quality standards in early childhood education. Dedicated to creating an environment that supports both employee growth and exceptional educational outcomes.

Overview

27
27
years of professional experience

Work History

Head of Operations

Mini Masterminds
01.2024 - Current
  • Led initiative to enhance team retention by 50%.
  • Spearheaded approval process for five new services.
  • Developed comprehensive business plans to direct strategic decisions toward long-term goals.
  • Negotiated contracts with vendors and suppliers to secure competitive pricing.
  • Maintained adherence to relevant laws, regulations, and industry standards.
  • Monitored performance metrics to identify areas of improvement in operational efficiency.
  • Formulated long-term plans to enhance operational efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed, implemented, and enforced operational policies and procedures.
  • Identified potential risks associated with operations activities and developed mitigation strategies.
  • Collaborated with senior management on strategic planning initiatives.
  • Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
  • Conducted regular meetings with department heads to review progress towards operational goals.
  • Improved Compliance Audit scores form sub 30% 50 sub 80% within 6 months

Director Of Operations

Only About Children
01.2023 - 01.2024
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Directed and supported Centre Directors in achieving goals.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Analyzed documents and revised processes to align with objectives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed day-to-day operations of a staff across multiple sites.
  • Facilitated meetings with key stakeholders to discuss progress towards objectives.
  • Demonstrated proficiency in issue resolution to build and maintain strong relationships.

Senior Operations Manager

Only About Children
01.2019 - 01.2023

Area Manager

Little Learning School
01.2018 - 12.2018
  • Identified business opportunities by analyzing consumer trends within local markets.
  • Resolved conflicts between employees or customers in a professional manner.
  • Coached, developed and motivated team to achieve revenue goals.
  • Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
  • Oversaw the recruitment process for new staff members including interviewing and training.

Area Manager

GoodStart Early Learning
01.2009 - 12.2018

Area Manager

ABC Learning Centres
01.2008 - 12.2009

Centre Director

Wyong Shire Council
01.2004 - 12.2008

Early Childhood Teacher, Authorised Supervisor

Loftus Kindergarten
01.2002 - 12.2004

Teacher

Rosemount International School
, Singapore
01.2001 - 12.2002
  • Company Overview: Singapore
  • Singapore

Pedagogical Practitioner

Tom Thumb Preschool
Gymea, Australia
01.1998 - 12.2001
  • Company Overview: Gymea, NSW
  • Developing high quality early learning programs for children aged 6 weeks to school age
  • Leading teams through the NCAC Accreditation to achieve High Quality rating
  • Fostering positive relationships with children, staff, families, internal and external stakeholders where relevant
  • Gymea, NSW

Education

Bachelor of Education - Early Childhood Care and Education

University of New England
Armidale, NSW
01.2014

Bachelor of Teaching - Early Childhood

University of Wollongong
Wollongong, NSW
01.1998

HSC -

St. VIncents College
Potts Point, NSW

Skills

  • Cultivating Continuous Improvement
  • Pedagogical leadership
  • Guiding and coaching team members
  • Providing regular feedback
  • Providing staff development opportunities
  • Setting budgets and targets
  • Strategic planning
  • Coordinated Local Marketing Initiatives
  • Fostering community partnerships
  • Effective communication
  • Effective time management
  • Effective Delegation Skills
  • Fostering team morale
  • Celebrating staff success
  • Communicating expectations clearly
  • Committed to ongoing personal and professional development
  • Training Preparation and Presentation
  • Fostering open relationships with families
  • Maintaining knowledge of industry changes and trends
  • Sustaining High Compliance Performance Levels
  • Implementing and enforcing WHS initiatives and procedures
  • Facilitating recruitment processes
  • Carrying out performance appraisals
  • Policy and Procedure Analysis
  • Advocacy for young children and the profession of early childhood learning
  • Overseeing Workers Compensation Claims
  • Return to work plans

References

On request

Pedagogical Practitioner Experience

  • Tom Thumb Preschool, Gymea, NSW, 01/01/98 - 12/31/01
  • Rosemount International School, Singapore, 01/01/01 - 12/31/02
  • Loftus Kindergarten, 01/01/02 - 12/31/04

Professional Development

  • Leadership, Seamann and Slattery, 01/01/15
  • EYLF and NQF, Dr. Miriam Guigni, 01/01/15
  • Leadership, Alina Dan Consultancy, 01/01/11
  • Child Safe Organisations Seminar, 01/01/11
  • Autism Workshop, Sue Larkey, 01/01/08

Accomplishments

  • Recipient of the CEO award for Outstanding Acheivement, 2024

Timeline

Head of Operations

Mini Masterminds
01.2024 - Current

Director Of Operations

Only About Children
01.2023 - 01.2024

Senior Operations Manager

Only About Children
01.2019 - 01.2023

Area Manager

Little Learning School
01.2018 - 12.2018

Area Manager

GoodStart Early Learning
01.2009 - 12.2018

Area Manager

ABC Learning Centres
01.2008 - 12.2009

Centre Director

Wyong Shire Council
01.2004 - 12.2008

Early Childhood Teacher, Authorised Supervisor

Loftus Kindergarten
01.2002 - 12.2004

Teacher

Rosemount International School
01.2001 - 12.2002

Pedagogical Practitioner

Tom Thumb Preschool
01.1998 - 12.2001

Bachelor of Education - Early Childhood Care and Education

University of New England

Bachelor of Teaching - Early Childhood

University of Wollongong

HSC -

St. VIncents College
Kelly Hawkins