Kelly Heffernan
Summary
Dynamic Enablement Director with 15yrs in the IT industry and a background in Sales. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Dedicated to ensuring that the sales force is well-prepared, informed, and capable of achieving their sales targets,
thereby driving business growth and success on a global scale.
Overall mission is to ensures that the global sales force is well-prepared, informed, and capable of achieving their sales targets, thereby driving business growth and success on a global scale. Focus areas to develop and implement enablement strategies and programs that support the global sales team. Also ensuring they are well-equipped with the necessary tools, resources, training, and support to maximise their effectiveness and drive revenue growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Global Enablement
Trellix
01.2024 - Current
- Create and execute a roadmap for enablement initiatives, ensuring they support the goals of the sales organization and drive revenue growth.
- Lead, mentor, and develop a team of enablement professionals, fostering a culture of continuous improvement, collaboration, and high performance.
- Implement diverse training methodologies, such as in-person sessions, virtual training, e-learning modules, and workshops.
- Collaborate with key stakeholders, including sales, marketing, product management, and customer success teams, to ensure alignment and integration of enablement efforts.
- Plan and execute global sales events, such as sales kickoffs, training sessions, and workshops.
Sr. Manager, Global Sales Enablement
Trellix
03.2023 - 12.2023
- Oversee the design and delivery of effective training programs for the global sales team, including onboarding for new hires and ongoing education for existing team members.
- Implement a variety of training methodologies, such as in-person sessions, e-learning modules, and virtual training.
- Oversee the creation, curation, and management of enablement content, including sales playbooks, product guides, competitive analyses, case studies, and sales scripts.
- Ensure the sales team is trained on and effectively using these tools to enhance productivity and efficiency.
- Develop and track key performance indicators (KPIs) to measure the effectiveness of sales enablement initiatives.
Team Lead, Global Sales Enablement
McAfee/ Trellix
08.2021 - 03.2023
- Ensure that content is relevant, up-to-date, and easily accessible to the global sales team.
- Produce and manage sales enablement content, including playbooks, product guides, competitive analyses, case studies, and sales scripts.
- Analyse data to assess the impact of enablement programs on sales performance and identify areas for improvement.
- Ensure the execution of the enablement plan across different regions, tailoring programs to meet local market needs.
APJ Sales Enablement
McAfee
04.2016 - 08.2021
- Assist in developing and implementing global sales enablement strategies and initiatives that align with the company's overall business objectives
- Develop, curate, and maintain a repository of sales enablement content, such as sales playbooks, presentations, case studies, competitive analysis, and FAQs.
- Designed skills workshops that addressed common challenges faced by the sales team, leading to increased closing rates.
- Collaborated with department managers to identify skill gaps and develop targeted training interventions.
Enterprise Inside Sales Representative, Australia
McAfee
09.2011 - 04.2016
Inside Sales Representative UK/IRE
McAfee
01.2010 - 09.2011
Telesales Account Manager
Canon Ireland
05.2005 - 12.2009
Education
Bachelor of Arts - Business Management
Waterford Institute of Technology
Waterford, Ireland06.2001
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Project Coordination
- Organizational Development
- Program Management
Certification
Command of the Message Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Director, Global Enablement
Trellix
01.2024 - Current
Sr. Manager, Global Sales Enablement
Trellix
03.2023 - 12.2023
Team Lead, Global Sales Enablement
McAfee/ Trellix
08.2021 - 03.2023
APJ Sales Enablement
McAfee
04.2016 - 08.2021
Enterprise Inside Sales Representative, Australia
McAfee
09.2011 - 04.2016
Inside Sales Representative UK/IRE
McAfee
01.2010 - 09.2011
Telesales Account Manager
Canon Ireland
05.2005 - 12.2009
Bachelor of Arts - Business Management
Waterford Institute of Technology
Command of the Message Certified
Similar Profiles
Sudhir Kumar RaiSudhir Kumar Rai
Director Engineering(Data Science) at TrellixDirector Engineering(Data Science) at Trellix
Baiju SilvaBaiju Silva
Italian Language Specialist at TrellixItalian Language Specialist at Trellix
Shreya SinghalShreya Singhal
Vulnerability Management Engineer at TrellixVulnerability Management Engineer at Trellix