Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Hines

Carrum Downs, 3201, VIC,VIC

Summary

I have gained leadership experience through personal and professional life experiences, backing this up with tertiary studies. I lead by example and am honest, hardworking, and a caring person. My communication skills and ability to build relationships with stakeholders is very good and I have had opportunities to develop this further at South East Water particularly through the commercial pressure sewer jobs I have worked on.

Overview

6
6
years of professional experience

Work History

Property Development Officer

South East Water
08.2021 - Current

Deliver service to customers in the development, building and plumbing industries by determining the servicing and financial conditions for land development projects, providing coordination, expertise and direction across development projects involving
installation of new water and sewerage assets, protection of water, sewerage, recycled water assets and alternative water solutions.

Property Development Support Officer

South East Water
03.2021 - 08.2021

Review applications and support documents. Liaise with customers to ensure correct and relevant information is uploaded with each application. Review Test Prior requests and ensure Guidelines are meet. I

Home Assurance Officer

Henley Homes
02.2018 - 12.2020

Overseeing maintenance of display homes, coordinating quality inspections during the building process, new home post completion and structural warranty inspections. High level of customer service and negotiating skills.

Education

Certificate in Business -

Southern Institute of Technology
Queenstown, New Zealand
11.2017

Certificate in Human Resources -

Southern Institute of Technology
Queenstown, New Zealand
07.2017

Certificate And Membership -

New Zealand Institue of Management
07.2017

Skills

Empathy and genuine care for team members

Leadership and management experience, leading by example

Proficient in handling and resolving escalations

Recognising opportunities for process enhancement

Timeline

Property Development Officer

South East Water
08.2021 - Current

Property Development Support Officer

South East Water
03.2021 - 08.2021

Home Assurance Officer

Henley Homes
02.2018 - 12.2020

Certificate in Business -

Southern Institute of Technology

Certificate in Human Resources -

Southern Institute of Technology

Certificate And Membership -

New Zealand Institue of Management
Kelly Hines