Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Honeyman

Kelly Honeyman

Mount Annan,Australia

Summary

Highly-motivated team player with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Being a highly motivated professional with 20+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Also offering over 15 years experience in graphic design (although not formally trained), marketing and advertising.I have a very creative mindset and enjoy problem solving.

Overview

16
16
years of professional experience

Work History

Manager/Graphic Designer

The Sports Framing Factory
01.2023 - Current
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability
  • Researched similar businesses to determine competitive advantages
  • Set pricing structures according to market analytics and emerging trends
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers
  • Designed detailed business plans to outline finances, goals and operations of company
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work
  • Obtained financing to fund expenses for retail space, office equipment and hiring employees
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
  • Formed and sustained strategic relationships with clients
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Delegated work to staff, setting priorities and goals
  • PREPARED STAFF WORK SCHEDULES AND ASSIGNED TEAM MEMBERS TO SPECIFIC DUTIES

Business Owner

Hype Occasions
10.2018 - Current
  • Kept records for production, inventory, income and expenses
  • Determined pricing for products or services based on costs and competition
  • Interviewed, trained and supervised employees
  • Promoted business on social media platforms to maximize brand identity and generate revenue
  • Resolved issues quickly through meticulous research and quick decision-making
  • Managed operations budgeting, accounts payable and accounts receivable and payroll
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
  • Conferred with customers to understand needs and finalize purchase orders
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
  • Implemented campaigns and promotions to help with developing goods and services
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Small Business Owner

Frame 2 You Pty LTD
04.2017 - 01.2023
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability
  • Researched similar businesses to determine competitive advantages
  • Set pricing structures according to market analytics and emerging trends
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers
  • Designed detailed business plans to outline finances, goals and operations of company
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work
  • Obtained financing to fund expenses for retail space, office equipment and hiring employees
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
  • Formed and sustained strategic relationships with clients
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Delegated work to staff, setting priorities and goals
  • Prepared staff work schedules and assigned team members to specific duties

Club Supervisor/Duty Manager

Dooleys Lidcombe Catholic Club
08.2009 - 10.2012
  • Complied with company policies, objectives and communication goals
  • Provided ongoing training to address staff needs
  • Coordinated employee schedules according to shift changes and availability
  • Responded to customer questions regarding products, prices and availability
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues
  • Delegated work to staff, setting priorities and goals
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Coordinated with other supervisors, combining group efforts to achieve goals
  • Collaborated with upper management to improve productivity of operations
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations

Education

High School Diploma -

Freeman Catholic High School
Bonnyrigg, NSW
11.1999

Certificate 4 - Hospitality

Tafe NSW

Skills

  • Work Planning and Prioritisation
  • Quoting and completing orders
  • Customer Billing
  • Work with CRM's
  • Employee Training
  • Verbal and Written Communication
  • Strategic Decision-Making
  • Issue Resolution
  • Staff Management
  • Assignment Delegation
  • Documentation and Recordkeeping
  • Processes and Procedures
  • Lead Identification and Generation
  • Appointment Scheduling
  • Records Organisation and Management
  • Graphic and Media Design
  • Microsoft Office Expertise
  • Adobe Creative Suite (Photoshop, Photoshop Elements)
  • Decision Making
  • Creative Thinking
  • Problem Solving
  • Special Events Planning
  • Food Service Knowledge
  • Phone and Email Etiquette
  • Customer Service
  • Reliable & Trustworthy
  • Print design
  • Digital illustration

Timeline

Manager/Graphic Designer

The Sports Framing Factory
01.2023 - Current

Business Owner

Hype Occasions
10.2018 - Current

Small Business Owner

Frame 2 You Pty LTD
04.2017 - 01.2023

Club Supervisor/Duty Manager

Dooleys Lidcombe Catholic Club
08.2009 - 10.2012

Certificate 4 - Hospitality

Tafe NSW

High School Diploma -

Freeman Catholic High School

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Kelly Honeyman