Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelly Kashahu

Orange,NSW

Summary

Available to work as a waitress, cleaner and picking. Skilled in payment processing and maintaining hygiene standards, demonstrating adaptability and attention to detail in fast-paced environments. I am looking for a job valid for 88 days. Available for travel to any Australian city and for any shift. I have a recognized RSA certificate.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Hostess Manager

The club
Milan , Italy
09.2021 - 09.2025
  • Trained and supervised staff on customer service best practices and club standards.
  • Implemented reservation systems to streamline bookings and manage guest expectations.
  • Resolved any complaints or issues with customers quickly and professionally.
  • Monitored seating arrangements to maximize table utilization and minimize wait time.

Cleaner

The Plein Hotel
Milan, Italy
10.2024 - 06.2025
  • Cleaned guest rooms and common areas to maintain hotel standards.
  • Disposed of waste and maintained cleanliness in designated areas.
  • Operated cleaning equipment, including vacuums and floor scrubbers.
  • Restocked supplies in guest rooms and public restrooms regularly.

Waitress

Fresco & Cimmino
Milan, Italy
09.2019 - 08.2021
  • Assisted customers with product selection and inquiries in a luxury retail environment.
  • Maintained organized displays to enhance merchandise visibility and appeal.
  • Collaborated with team members to ensure stock availability and replenishment.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Utilized computer software programs such as Microsoft Word, Excel, and PowerPoint to create promotional materials and reports.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor - Fashion Design

Accademia Del Lusso
Milan , Italy
09.2018 - 10.2021

Diploma - Fashion

Caterina Da Siena
Milan, Italy
09.2013 - 06.2018

Skills

  • Customer service
  • Reservation management
  • Complaint resolution
  • Staff training
  • Payment processing
  • Hygiene standards
  • Adaptability and flexibility
  • Conflict resolution
  • Attention to detail
  • Team collaboration

Languages

Italian
First Language
English
Intermediate (B1)
B1
Albanian
Proficient (C2)
C2

Timeline

Cleaner

The Plein Hotel
10.2024 - 06.2025

Hostess Manager

The club
09.2021 - 09.2025

Waitress

Fresco & Cimmino
09.2019 - 08.2021

Bachelor - Fashion Design

Accademia Del Lusso
09.2018 - 10.2021

Diploma - Fashion

Caterina Da Siena
09.2013 - 06.2018
Kelly Kashahu