Summary
Overview
Work History
Skills
Timeline
Generic

Kelly Kohler

Margate,QLD

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Successful [Job Title] with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in [Software]. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

37
37
years of professional experience

Work History

Administrative Officer

Department Of Education
01.2018 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained databases to track and record customer data.
  • Performed wide-ranging administrative, financial and service-related functions.

Teaching Assistant

Department Of Education
02.2012 - 12.2016
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
  • Improved overall class participation by implementing group activities and project-based learning.
  • Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.

Volunteer

Humpybong State School P&C
03.2006 - 05.2013
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Developed marketing materials for events, increasing public interest and attendance rates.

Casual Administration Officer

Department Of Education
01.2009 - 12.2011
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.

Senior Legal Secretary

Minter Ellison Lawyers
04.1994 - 08.2001
  • Improved client relations with timely communication of case updates, maintaining a high level of professionalism and confidentiality.
  • Managed complex litigation cases from inception to resolution, coordinating efforts between attorneys and support staff.
  • Implemented new billing software system that streamlined invoicing process leading to an increased rate collection.
  • Reduced errors in legal documents with thorough proofreading and editing tasks, ensuring accuracy and compliance.
  • Provided training to junior secretaries on office procedures and software applications, increasing overall efficiency within the firm.
  • Enhanced attorney productivity by providing comprehensive administrative support, including calendar management and travel arrangements.
  • Coordinated deposition schedules among multiple parties involved in litigation cases resulting in smooth proceedings without delay.
  • Collaborated with attorneys on time-sensitive projects, meeting strict deadlines under pressure.
  • Assisted in drafting persuasive legal documents, contributing to favorable outcomes in court proceedings.
  • Oversaw the recruitment process of new staff members including screening resumes, scheduling interviews, reference checks which led to hiring highly qualified candidates.

Legal Secretary

Barry & Nilsson
02.1991 - 04.1994
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Transcribed legal documents and phone conversations.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.

Legal Word Processor

Flower & Hart
10.1989 - 02.1991
  • Streamlined workflow by managing multiple projects simultaneously, prioritizing tasks according to deadlines and urgency.
  • Developed comprehensive templates for frequently used legal documents, saving time and increasing consistency across the firm.
  • Provided training for new staff members on office procedures and best practices for creating accurate and professional legal documents.
  • Collaborated effectively with attorneys and paralegals to clarify document requirements and resolve any discrepancies.
  • Typed official correspondence and reports from handwritten notes and other information sources.

Family Law Legal Secretary

Fortune Manning
07.1988 - 09.1989
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients and prospective clients.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Scheduled all appointments, appearances and briefings.

Legal Secretary

Earl Kent Alexander Bennett
12.1986 - 07.1988
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Transcribed legal documents and phone conversations.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Created and printed legal documents for attorneys to review.

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Procedure Development
  • Account Reconciliation
  • Administrative Support
  • Budget Adherence
  • Human Resources Support
  • Payroll and budgeting
  • Personnel Management

Timeline

Administrative Officer

Department Of Education
01.2018 - Current

Teaching Assistant

Department Of Education
02.2012 - 12.2016

Casual Administration Officer

Department Of Education
01.2009 - 12.2011

Volunteer

Humpybong State School P&C
03.2006 - 05.2013

Senior Legal Secretary

Minter Ellison Lawyers
04.1994 - 08.2001

Legal Secretary

Barry & Nilsson
02.1991 - 04.1994

Legal Word Processor

Flower & Hart
10.1989 - 02.1991

Family Law Legal Secretary

Fortune Manning
07.1988 - 09.1989

Legal Secretary

Earl Kent Alexander Bennett
12.1986 - 07.1988
Kelly Kohler