Summary
Overview
Work History
Education
Skills
Reading
Timeline
Generic

Kelly McLean

SOUTHPORT,QLD

Summary

Quick-thinking key team member or supervisor. Excels in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Kind, authentic and genuinely interested in customers and always maintains a positive attitude.

Overview

5
5
years of professional experience

Work History

Gold Class Supervisor

Event Cinemas
03.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Monitored workflow to improve employee time management and increase productivity.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Author

Self Employed
07.2019 - Current

Currently writing a fictional fantasy-adventure novel in my spare time. With the assistance of my creative writing degree I've been able to develop what I'd label as a compelling redemption arc plot driven story. The process has been an excessive in discipline and creativity, but I find this process cathartic and as a creative outlet for my self. I hope to have the novel published in the next few years.

Food Runner

Breakfree Resorts & Holidays
01.2019 - 03.2020
  • Cleared tables immediately after guests left in preparation for next party.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Processed payments for orders and provided customers with change.
  • Cleaned and sanitized food preparation and serving areas.

Education

Bachelor of Arts - Creative Writing

Griffith University
Gold Coast
04.2001 -

High School Diploma -

Bishop Druitt College
Coffs Harbour
04.2001 -

Skills

  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Effective Communication
  • Adaptability and Flexibility
  • Attention to Detail
  • Time Management

Reading

I'm an excessive reader and read every single day. I enjoy a wide variety of genres and my favorites include: Self Help, Fantasy, horror and general fiction. My top 5 favorite books are: What Writers Read by Pandora Sykes, The Haunting of Hill House by Shirley Jackson, Crime and Punishment by Fyodor Dostoyevsky, How to Win Friends and Influence People by Dale Carnegie and Northanger Abbey by Jane Austen.

Timeline

Gold Class Supervisor

Event Cinemas
03.2021 - Current

Author

Self Employed
07.2019 - Current

Food Runner

Breakfree Resorts & Holidays
01.2019 - 03.2020

Bachelor of Arts - Creative Writing

Griffith University
04.2001 -

High School Diploma -

Bishop Druitt College
04.2001 -
Kelly McLean