Kelly Misbrener
Cronulla
Summary
Committed and passionate individual with a strong desire for continuous learning and skill development. Proven track record in cultivating and retaining client relationships, demonstrating solid business acumen. Highly skilled in account management, excelling in collaboration and coordination to consistently deliver superior service. Adept problem solver, efficiently finding solutions to overcome challenges and maintain progress. Adaptable and effective contributor whether working independently or as part of a team. Proactive, team-oriented leader who thrives under pressure and communicates effectively in all work environments. Takes an active and dynamic approach to work, finding joy in integrating it into a fulfilling lifestyle.
Overview
14
14
years of professional experience
Work History
COLOUR AND DESIGN CONSULTANT
Brenner Interiors
01.2014 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
- Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Delivered engaging presentations that showcased creative concepts while effectively communicating benefits to stakeholders.
- Consistently stayed under client's budget for projects.
ACCOUNT AND PROJECTS MANAGER Part-Time
Materialised
01.2017 - 01.2019
- Developed proposals that showcase the benefit of company assets for clients.
- Forecasted and reported accurately and efficiently on revenue position.
- Managed customer satisfaction within the project transition period by providing necessary documentation, and ensuring the customer is well-informed and trained to use the completed project.
- Prepared product range presentation delivery of performance fabrics. The range includes – Vinyl & PU’s, waterproof upholstery, drapery, and wall vinyl.
- Developed strong relationships with vendors, negotiating contracts to support cost-effective solutions.
- Planned, designed, and scheduled phases for large projects.
- Ensured that all projects are delivered on-time, within scope and within budget.
- Streamlined project documentation processes, improving accuracy and accessibility of important information for all stakeholders.
SPECIAL EVENTS COLOUR CONSULTANT - Casual
Dulux
01.2015 - 01.2017
- Strived to provide top-notch customer service in each instance.
- Generated sales by providing professional and exceptional service to the client base.
- Performed business activities and transaction ethically and morally.
- Supported the day to day operations of the showroom.
- Focused on customer satisfaction and informed customers on time.
- Liaised with multiple internal departments to ensure timely and accurate completion of any assigned projects.
COLOUR AND DESIGN CONSULTANT
Golden Carpets
01.2016 - 01.2017
- Generated sales by providing professional service to our client base whilst supporting the day to day operations of the showroom.
- Upgraded knowledge on current design and colour trends to create fashionable design solutions.
- Evaluated customer’s needs by giving customised regular home calls.
- Implemented colour psychology, current trends, colour design theories, ensured a well informed and successful solution was delivered.
- Coordinated with team to provide exceptional after sale service to customers.
- Supported the day to day operations of the showroom.
Payroll Support and Collections
NSW Government - NSW Businesslink
01.2011 - 01.2014
Education
Creating 3D Models -
Sydney Design School
01.2019
Cert IV Design -
International School of Colour and Design
01.2015
Interior Styling 101 -
International School of Colour and Design
01.2015
Diploma Colour Design -
International School of Colour and Design
01.2014
Skills
- Confidence in handling challenging situations
- Problem-solving
- Attention to detail
- Customer focus
- Teamwork
- Adaptability
- Goal-oriented
- Self-motivated
- Integrity
- Professionalism
- Administration procedures
- Office filing systems
- Record keeping
- Proficient with MS Office suite
- Proficient with centre technology
- Strategic thinking
- Great attention to detail
Timeline
ACCOUNT AND PROJECTS MANAGER Part-Time
Materialised
01.2017 - 01.2019
COLOUR AND DESIGN CONSULTANT
Golden Carpets
01.2016 - 01.2017
SPECIAL EVENTS COLOUR CONSULTANT - Casual
Dulux
01.2015 - 01.2017
COLOUR AND DESIGN CONSULTANT
Brenner Interiors
01.2014 - Current
Payroll Support and Collections
NSW Government - NSW Businesslink
01.2011 - 01.2014
Cert IV Design -
International School of Colour and Design
Interior Styling 101 -
International School of Colour and Design
Diploma Colour Design -
International School of Colour and Design
Creating 3D Models -
Sydney Design School
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