Kelly Moffitt

• Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
• Monitoring KPIs and strategising to improve them and push targets.
• Learned inventory management processes, contributing to stock organization and replenishment efforts.
• Supported team members in maintaining store cleanliness and visual merchandising standards.
• Engaged with customers to provide product information and resolve inquiries effectively.
• Participated in training sessions to enhance knowledge of products and sales strategies.

Monitoring KPIs and implementing strategies to improve them.

Setting targets individually and collectively to increase business success.

Working with logistics to improve and enhance customer satisfaction.

Merchandising to enhance store appearance.

Rostering staff.

Training new employees in sales and systems used within store.

Travelling between 8 stores within the franchise in a sales role.

Reaching and exceeding set Targets, Budgets and KPIs.

General merchandising and housekeeping to maintain a well presenting store.

Working as part of a team.

Maintaining high levels of customer service.

Working in a sales consultant position in David Jones and Myer servicing the bedding department on behalf of Sealy of Australia on a casual basis throughout pregnancy.

Selling high end products and reaching and exceeding set KPIs