Summary
Work History
Education
Skills
Languages
Timeline
Kelly Phelan

Kelly Phelan

Summary

Passionate, energetic and customer focused professional with a proven record of achievement in the MFCG and Healthcare industries. A focus on the consumer and health care professional perspective of health and wellness has provided an effective lens for marketing and an ability to connect with customers. Targeted marketing research and competitive analysis of the health and wellness sector combined with a personal zest for healing with whole foods create a unique approach, facilitating new solutions for challenges. Recognised for positive mental attitude, commitment to excellence & demonstrated ability to collaborate and create relationships effectively at all levels.

Work History

Product Marketing Manager - Global

Bubs Australia
2021 - Current
  • Development and execution of consistent brand, consumer, customer and marketing strategies throughout development and execution of product development plans to drive Bubs portfolio.
  • Increased creation and implementation of existing and new product development.
  • Established clear communication with operations, supply chain, quality assurance, regulatory, and sales teams to drive strategic recommendations on packaging, product formulation, pricing, positioning and promotion in marketing activities.
  • Skills: Competitive Analysis · Passion for creating premium health products · Technical Product Portfolio Management · Cross Functional Team Leadership · New Product Development · Consumer Driven Focus · Project Management

Supply Chain and Customer Service Specialist

Bubs Australia
12.2018 - 01.2021
  • In this fast moving Supply Chain and Customer Service Role, I passionately took ownership of high level service provision of logistics and supply chain requirements, facilitating customer needs in line with service agreements, managing stock levels and transport efficiencies for domestic and export customers.
  • As this high growth company grew, so did my role, as I identified opportunities to improve SOP's, implement EDI integration for the US market, Manage GS1, the NPC and regulatory requirements, educate new team members and initiate a new Wellness program as the People & Culture Leader.

Operations Coordinator

PRP Diagnostic Imaging
06.2014 - 12.2018
  • Meticulous Contract Administrator, experienced in coordinating departments and working under pressure at PRP Diagnostic Imaging.
  • Commitment to creating and exceeding internal and external customer expectations are a high priority. Able to prioritise, meet deadlines and achieve goals under pressure with accuracy.
  • Innovative, resilient and agile when presented with challenges and a large teams across 26 locations.
  • Success has been achieved through a systematic and structured approach to problem solving through time saving process flows and organisation of data.

Business Manager

C&K Building Pty Ltd
2008 - 5 2014
  • Project management of commercial and residential building
  • Responsible for business management, including contract management from estimation to completion,
  • Created advertising, company image, programming
  • Developed WH&S program, contracting, accounting, insurance, client communication, finance, workers compensation and superannuation.

Business Manager

The Construction Connection Pty Ltd
06.1999 - 12.2007
  • Project Management and Contract Administration for residential construction. Responsible for contract management from estimation to completion, new project acquisition, advertising, company image, programming, estimating, occupational health and safety, contracting, accounting, insurance, communications with clients, finance, workers compensation, human resources, Industrial relations and superannuation.

Executive Assistant

Autodesk Australia Pty. Ltd.
5 1998 - 5 1999
  • Office manager, travel manager, marketing and public relations: editorials, copyright, agency liaison, coordinating media interviews, direct mail campaigns, product launches, event planning, Communications, sales support, inventory, equipment billing, events and travel planning, annual contracts with liners and customers, customer service.

Marketing, Merchandising and Publishing CoordinatorMarketing

Kennedy Miller Media
07.1997 - 06.1998
  • Marketing liaison with Universal Studios, merchandising coordination, publishing coordination, legal support.

Owner

Knee Deep, Sydney
01.1996 - 07.1997
  • Signage business contracting to to the exhibition industry.
  • Create an manage production & installation of signage.

Sales

Crystal Waters Liquors
11.1994 - 11.1995
  • Importer / Exporter of wine and spirits
  • Sales & promotional programs
  • New product development and event planning.

Education

Bachelor of Arts - Political Science / Global Peace and Security

University of California, Santa Barbara,

German Language Fluency -

Goethe Institute, Berlin

Product Management Fundamentals

RMIT University, Melbourne, VIC
05.2022

Mental Health First Aid

One Eighty, Online
11.2020

Health And Safety Representative Training Course

Recovre WorkCover NSW, Sydney, NSW
05.2015

Contractors Management Program Contract Toolbox

Master Builder's Association, Sydney
05.2003

Contractors Management Program Construction and Building Services Quantities, Estimating and Tendering Contract Toolbox Occupational Health and Safety Return To Work Coordination

Skills

  • New product development
  • Technical product portfolio management
  • Cross functional team leadership
  • Competitive analysis
  • Creation of premium health products
  • Consumer driven focus
  • Project management
  • Passion for health and wellness
  • Event planning and execution

Languages

English, German, Italian, Spanish

Timeline

Product Marketing Manager - Global - Bubs Australia
2021 - Current
Supply Chain and Customer Service Specialist - Bubs Australia
12.2018 - 01.2021
Operations Coordinator - PRP Diagnostic Imaging
06.2014 - 12.2018
Business Manager - C&K Building Pty Ltd
2008 - 5 2014
Business Manager - The Construction Connection Pty Ltd
06.1999 - 12.2007
Marketing, Merchandising and Publishing CoordinatorMarketing - Kennedy Miller Media
07.1997 - 06.1998
Owner - Knee Deep, Sydney
01.1996 - 07.1997
Sales - Crystal Waters Liquors
11.1994 - 11.1995
University of California, Santa Barbara - Bachelor of Arts, Political Science / Global Peace and Security
Goethe Institute - German Language Fluency,
RMIT University - , Product Management Fundamentals
One Eighty - , Mental Health First Aid
Recovre WorkCover NSW - , Health And Safety Representative Training Course
Master Builder's Association - , Contractors Management Program Contract Toolbox
Executive Assistant - Autodesk Australia Pty. Ltd.
5 1998 - 5 1999

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Kelly Phelan