Kelly Ross
Bentleigh East,Australia
Summary
Dynamic professional with strong communication and interpersonal skills and a commitment to continuous learning. Over 22 years of experience as a caregiver for a child on the spectrum, providing valuable insights into community needs. Completed placement at TaskForce, gaining practical experience in AOD and community services. Proven track record in hospitality, retail, and telemarketing, showcasing resilience, patience, and initiative.
Overview
13
13
years of professional experience
Work History
Assistant Jeweler
Diamond Occasion
Melbourne, VIC
07.2008 - 10.2009
- Maintained an organized workplace and assisted jeweler with orders and evaluations
Telesales Representative
Statewide Services
01.2001 - 01.2002
- Managed inbound and outbound calls to drive sales initiatives.
- Collaborated with team members to achieve daily sales targets consistently.
Front of house
Arcadia Hotel
01.1997 - 01.2001
Education
Cert IV - AOD
Odyssey
01.2025
Diploma - Community Services
Holmesglen Institute of TAFE
12.2023
Elwood Secondary College
01.1994
Skills
- Excellent communication skills
- Excellent interpersonal skills
- Lived experience
- Leadership skills
- Pastoral care
- Caring for a child on the spectrum
- Working with children check
- Mental Health First Aid Certificate
- Teamwork
- Can work independently
- Willingness to learn
- Flexibility
References
- Vijay Dasam, Vijay.Dasam@holmesglen.edu.au, 0423 034 334
- Sue Johnson, SJohnson@odyssey.org.au, 0407 229 414
- Gaby McDonalds, 0415 130 880
Timeline
Assistant Jeweler
Diamond Occasion
07.2008 - 10.2009
Telesales Representative
Statewide Services
01.2001 - 01.2002
Front of house
Arcadia Hotel
01.1997 - 01.2001
Cert IV - AOD
Odyssey
Diploma - Community Services
Holmesglen Institute of TAFE
Elwood Secondary College
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