Kelly Small

• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Built loyal patient following and retained return patients by providing empathetic and caring service.
• Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
• Prepared patients by explaining scheduled treatments and potential side effects.
• Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.

Refrences: - 0425 351 129 (Catherine Smith)

- 0432 717 231 (Monica Soliman)

• Improved expectations through consistent hard work and dedication to all required tasks and duties.
• Adeptly handled several of inbound calls per day, generating more in sales revenue annually.
• Grew client base through continued levels of outstanding service, such as going out of my way and making every guest experience personalized.
• Carried out day-day-day duties accurately and efficiently.
• Maintained smooth operations through effective and efficient.

Refrence: 02 9259 7279 (Buisness)

• Handled the day-to-day running of bookings, ensuring high levels of productivity and progression.
• Consistently managed client needs through being assertive resulting in positive outcome.
• Worked closely with Lead Guest Service Agent to maintain optimum levels of communication for the effective and efficient completion of guest stays.
• Handled check-ins/check-outs and reservations to ensure an excellent experience for all guests.
• Carried out day-day-day duties accurately and efficiently.

Refrence: - 02 8262 8800 (Buisness)

• Maintained smooth operations of daily management through effective and efficient skills used on a daily basis.
• Improved team work skills through consistent hard work and dedication to building team relationships for a better work environment.
• Handled the day-to-day running of operations, ensuring high levels of productivity and progression.
• Managed team of employees, overseeing the hiring, training, and professional growth of employees.
• Worked closely with the General Manager to maintain optimum levels of communication for the effective and efficient completion of a well run business on a daily basis.

Refrence: - +64 21 267 7298 (Amber Duffy)