KELLY STACEY
ALBURY,Australia
Summary
Experienced healthcare professional prepared to oversee clinical services. Proven track record in managing patient care, compliance, and staff coordination. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in clinical operations, regulatory standards, and quality improvement. Reliable, resourceful, and solutions-oriented.
Overview
16
16
years of professional experience
Work History
Assistant Director of Clinical Services
Ramsay Health, The Border Cancer Hospital
10.2024 - Current
- Improved patient satisfaction rates through consistent monitoring of performance metrics and implementation of targeted improvement initiatives.
- Boosted employee morale through recognition programs that celebrated accomplishments in service excellence.
- Contributed to various facility committees focused on improving different areas of clinical services.
- Collaborated with executive leadership in strategic planning efforts to drive organizational success within the competitive healthcare landscape.
- Evaluated and updated clinical policies to ensure alignment with current best practices, leading to better patient care outcomes.
- Maintained clinical care levels in line with quality standards, regulatory requirements and applicable laws.
- Developed, implemented, revised, and evaluated policies and procedures.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
Nursing Unit Manager
Ramsay Health Care
12.2022 - 10.2024
- Managed daily operations of nursing unit to ensure quality patient care
- Conducted performance evaluations for nursing staff and provided constructive feedback for improvement
- Promoted positive work environment that fostered teamwork among staff members within nursing unit
- Team lead for Standard 4 Medication Safety during Accreditation process in 2023
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Promoted a culture of continuous improvement by regularly conducting audits and identifying areas for potential enhancement within the unit.
- Mentored and guided new nurses through their orientation process, fostering professional growth and development.
- Conducted performance evaluations for nursing staff, providing constructive feedback to enhance skills and competencies.
- Oversaw compliance with healthcare standards, leading to successful accreditation inspections.
Acting Nursing Unit Manager
Ramsay Health Care
09.2021 - 12.2022
- Conducted performance evaluations for nursing staff and provided constructive feedback for improvement
- Modeled successful strategies to nursing staff and mentored under-performing personnel
- Promoted quality assurance through regular personnel evaluations and chart audits
- Actively participated in departmental meetings, committees, and quality improvement initiatives
Assistant Nursing Unit Manager
Ramsay Health Care
05.2009 - 09.2021
- Managed nursing schedules with associated shift assignments and time off approvals
- Ensured adherence to hospital policies, procedures, standards, and regulatory requirements within nursing unit
- Actively participated in departmental meetings, committees, and quality improvement initiatives
- Evaluated performance of nursing personnel and motivated positive changes to meet targets
Education
Bachelor of Nursing -
La Trobe University
Wodonga, Victoria02.2006
Skills
- Interdisciplinary Collaboration
- Quality Improvement
- Nursing Expertise
- Staff Development
- Clinical Leadership
- Operations management
- Team building
- Operational efficiency
- Active listening
- Team collaboration
- Reliability
- Attention to detail
Timeline
Assistant Director of Clinical Services
Ramsay Health, The Border Cancer Hospital
10.2024 - Current
Nursing Unit Manager
Ramsay Health Care
12.2022 - 10.2024
Acting Nursing Unit Manager
Ramsay Health Care
09.2021 - 12.2022
Assistant Nursing Unit Manager
Ramsay Health Care
05.2009 - 09.2021
Bachelor of Nursing -
La Trobe University
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