Kelly Stewart
Gladstone,QLD
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bunnings Warehouse through effective conflict resolution and strong product knowledge. Demonstrates a positive attitude and fast service, excelling in high-stress situations. Skilled in cleaning and sanitation, ensuring safe food handling and a clean environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fast Food Worker
Domino’s
05.2024 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Customer Service Representative
Iga
01.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Bunnings Warehouse
12.2022 - 03.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Grade 12 Certificate -
Toolooa State High School
Gladstone, QLD11.2023
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
Certification
certificate 2 in workplace skills
certificate 1 in business
certificate 2 in sampling and measurement
blue card
RSA
white card
Timeline
Fast Food Worker
Domino’s
05.2024 - Current
Customer Service Representative
Bunnings Warehouse
12.2022 - 03.2023
Customer Service Representative
Iga
01.2022 - 11.2023
Grade 12 Certificate -
Toolooa State High School
Similar Profiles
Tyler J. KamelTyler J. Kamel
Delivery Driver at Domino’sDelivery Driver at Domino’s
NICK GREENBERGNICK GREENBERG
Assistant Manager at Domino’sAssistant Manager at Domino’s
Ashley GuoAshley Guo
Team Member at Domino’sTeam Member at Domino’s
Sinead FellSinead Fell
In-Store team member at Domino’sIn-Store team member at Domino’s
Clifford HarveyClifford Harvey
Project Manager at Loftus Marine & Civil ContractingProject Manager at Loftus Marine & Civil Contracting