Kelly Tank

Chair of the State Clinical Documentation Continuous Improvement DWG (CD-CIDWG)

• State-wide governance group responsible for consideration and endorsement of changes to current eMR State Baseline Build

Business Analysis

• Working with Clinicians and peak bodies including Clinical Excellence Commission and Agency of Clinical Innovation about their requirements and requests for eMR functionality
• Working with them to find solutions that support patient safety and are workable within the capacity of the system
• Working with Clinicians in the LHDs
• Consultation with MoH, CEC, ACI and other Governance bodies to ensure eMR supports adherence to policy
• Liaison with LHD Clinical and Technical teams
• Design and Build of eMR functionality
• EMR Testing.

• Improved system efficiency by identifying and resolving functional discrepancies in software applications.
• Streamlined business processes by conducting thorough requirements analysis and providing actionable recommendations.
• Enhanced user experience with meticulous interface design, ensuring seamless navigation and functionality.
• Reduced system errors, conducting rigorous testing and debugging of application features.

• Increased efficiency by streamlining data analysis processes and implementing automation tools.
• Identified trends and patterns in large datasets, leading to actionable insights for business growth.
• Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.

Scheduling and delivery of training programs for all clinicians, to support the safe use of eMR and introduction of eMEDs at facilities within the Northern Network of the SESLHD.
• Continuing the integration of eMEDs into the current training and support strategies of the team. This includes ‘business as usual’ team training, mentorship, and information sharing.
• Liaison and support of project teams during local go-lives; providing training and go-live clinical support for new sites as they are rolled out.
• Front-line end-user support/problem solving/issue escalation to support safe and efficient use of systems.
• Consulting with clinical staff to better understand workflow practices to inform development and enhancement of systems and modify training strategies in line with lessons learnt.

Design and delivery of training programs for all clinicians to support the implementation of eMEDs at Prince of Wales Hospital Campus.
• Development of training materials including quick reference guides, instructional videos and a significant contribution to the development of the lesson plans for the classes.
• Close liaison with the junior medical staff education team to ensure that most junior doctors were trained prior to our first go-live.
• Front-line end-user support/problem solving/issue escalation to support safe and efficient use of systems.
• Consulting with clinical staff to better understand workflow practices to inform development and enhancement of systems and modify training strategies in line with lessons learnt from our pilot go-live rollout.

Key Activities
• Primary intention of this role was to develop experience and proficiency in Cerner PowerChart as this is the most common clinical system in use in NSW.
• Design and delivery of training programs and associated materials for all clinicians and administrative staff to support the implementation and upgrade requirements of the Clinical Information System (Cerner PowerChart) within The Children’s Hospital, Westmead, Sydney.
• As a member of the eMEDs and Oncology Project Training Working Party I assisted with the training strategy development for the roll out of eMEDs.
• Front-line end-user support/problem solving/issue escalation to support safe and efficient use of systems.
• Consulting with clinical staff to better understand workflow practices to inform development and enhancement of systems.
• User acceptance testing of new versions of software, requiring a keen attention to detail.
Key Achievements include:
• I developed and delivered the training and support resources for the Kids Rehab conversion from paper/Access Database documentation to complete documentation in PowerChart.
• I became proficient in the use and training of Cerner PowerChart

Key Activities
• Design and delivery of training programs and associated materials for all clinicians and administrative staff to support the implementation and ongoing requirements of the Clinical Information Systems within St Vincent's Hospital, Sydney. Systems include MedChart - the electronic medication management system and Web deLacy the electronic health record currently in development and phased implementation.
• Liaison with clinical staff and working parties to develop clinical system functionality to support local practice, including clinical risk assessments, discharge summaries and Hospital In The Home functionality.
• Front-line end-user support/problem solving/issue escalation to support safe and efficient use of systems.
• Consulting with clinical staff to better understand workflow practices to inform development and enhancement of systems.
• User acceptance testing of new versions of software, requiring a keen attention to detail.
• Performed the role of Acting Manager of the Clinical Information Systems team (3 Staff members excluding myself) for periods of up to 4 weeks at a time when the manager was absent.
Key Achievements include:
• Annual training of over 300 clinical staff members.
• Training and Roll out of the medical electronic discharge summary.
• Development, training and clinical practice change management of the electronic versions of the Waterlow Pressure Injury Risk Assessment and Schmid Falls Risk assessment.
• Training and roll out of the electronic Nursing Transfer Letter.
• Presentation of paper at the Annual Nursing Informatics conference.

• Improved patient outcomes by implementing evidence-based nursing practices and providing guidance to clinical staff.
• Enhanced patient care by regularly updating and revising clinical policies, procedures, and protocols based on current research.
• Provided expert consultation for complex cases, ensuring comprehensive assessments and appropriate interventions were delivered.
• Reduced hospital readmissions by developing and implementing a successful discharge planning process for high-risk patients.

Key Activities
• Professional development and support of the community palliative care team.
• Strategic development of innovative care and support strategies
• Development and maintenance of education programs and competency assessments.
• Clinical care of patients.
• Clinical Supervision for various groups across the organisation.
• Quality Improvement activities.
• 3 Month secondment as

Key Activities
• Designing and delivery of training programs to all clinicians for the implementation and ongoing requirements of Clinical Information Management Systems within St Vincent's Hospital, Sydney, including Hatrix MedChart-the electronic medication management system and Web deLacy an electronic health record currently in development.
• Evaluation of training efficacy and safe utilization of the systems.
• Development of appropriate evaluation tools for the training program.
• Investigation of workflow practices to inform development and enhancement of systems.
• User acceptance testing of new versions of software, requiring a keen attention to detail.

Key Activities
Presentation of corporate training courses to various government and nongovernment organisations including Canada Bay Council, EWON, Newcastle city council, Dept of Defence.
Subjects include: Excellent customer service, project management, conflict resolution, professional presentation skills, coaching skills, Frontline Management.

Key Activities
In excess of 7 years experience in facilitating quality Palliative Care provision at local and statewide level.
• Key leadership position for the co-ordination of care provision by both palliative care and other health care providers for patients in community and inpatient settings.
• Strong emphasis on Quality Improvement via project coordination and membership of the Quality Improvement Committee.
• Optimising service linkage between government/nongovernment support organisations and the hospital.
• Consultancy service and support to the acute HIV Medicine Unit, St Vincent’s Hospital.
• Development of the HIV Palliative Care Support Project to enhance service linkages between generalist and palliative care providers in rural/regional and metropolitan services to optimise care.
• Frequent conference presentations at both Palliative Care and HIV state and national level.
Coordination, curriculum development and delivery of education both formal and informal, at campus, area health service, state and international level including:
• Effective delivery of staff education and support including provision of Clinical Supervision, support for project development and progress, contribution to journal clubs and in-service education.
• Education program development and coordination both in house and customised sessions for other services e.g. College of Nursing (NSW), Residential aged care facilities.
• Member of the SHPCS Education Committee-responsible for the annual training calendar, development and facilitation of courses offered by Sacred Heart.
• Module development, training and assessment for area health service clinical practice program
• Package development and onsite training in Papua New Guinea.
• Steering committee member, curriculum developer and facilitator of National HIV nursing course.
• Development of a statewide education and support project for HIV Palliative care.

Roles included:

• Acting Clinical Nurse Consultant: HIV Palliative Care
• Clinical Nurse Specialist: HIV/Palliative Care
• Acting Senior Nurse Manager: Palliative Care
• Acting Nursing Unit Manager: Palliative Care
• Clinical Nurse Specialist: HIV/AIDS

Completion of Certificate of Infectious Diseases Nursing.

Worked on Inpatient, Day Care, Palliative Care and Long-Term Ventilation Units

Graduate Nursing Program.

Experience in Orthopaedic Surgical, General Medical and Urology Wards.