Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KELLY TOMLINSON

Manning

Summary

My last recent role as a Store person has enabled me to greatly expand my skillset though

primarily my specialty resides within administrative roles with 6 years of experience. Working

across multiple businesses demonstrates a flexibility in job requirement and an outstanding

problem-solving capability. I can work autonomously and enjoy being involved in a team. I’m

focused on providing excellent service by collaborating with teammates to complete day-to-day

tasks whilst simultaneously building an excellent rapport with clients.

Overview

9
9
years of professional experience

Work History

Pick Packer/Store Man

Royal Foods
10.2023 - Current
  • Pulls and packs products based on daily orders
  • Meets specifics of customer orders in a timely manner
  • Keeps products separated, organized and in good rotation
  • Monitors product quality frequently, reporting problems to mitigate safety issues
  • Worked in areas up to -17 degrees
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Follows good manufacturing practices and required work safe practices
  • Maintains a clean, sanitary, and safe work area
  • Performs other duties as assigned.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.

Administration Officer

Wesco Electrics
12.2020 - 01.2023
  • Reception duties including greeting customers and directing all incoming calls
  • Processing and distribution of mail
  • Couriers and deliveries - arranged as required
  • Maintained stationery and kitchen supplies
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Copying and dispensing plans and specifications to sub-contractors
  • Processing supplier's invoices and monthly reconciliation, accounts payable/receivable within MYOB
  • Travel arrangements as required - flights, accommodation
  • Filing & archiving as required
  • Preparation of confidential letters and documents
  • Management of HSEQ manual
  • Management of employee licence matrix
  • Book and track vehicle repairs, scheduling jobs - SIMPRO
  • Preparation and collaboration of Project O&M Manuals
  • Typing switchboard legends test results
  • Plan and documentation printing and collating
  • Preparation and submission of quarterly Clipsal rebates.

Services Coordinator/Administration

Oncall Interpreters and Translations
01.2016 - 06.2020
  • Answered a high volume of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information
  • Assisting with training/coaching of newly hired Service Coordinator's by double jacking, call monitoring, running through training materials and generating statistic reports
  • Offering technical support to clients & interpreters in regards to their portal access
  • Managing priority clients
  • Using problem solving skills to deal with complicated and sensitive client issues
  • Collected customer feedback and make changes to exceed customer satisfaction goals
  • Implemented marketing strategies which resulted in 12% growth of customer base
  • Produced ad-hoc reports and documents for senior team members on regular basis.

Waitressing, Bartending

Baby Mammoth & Queens Tavern
06.2015 - 03.2020

Education

III: Business & Administration -

01.2014

Diploma -

Perth Beauty College of Therapy
01.2013

High School -

Lesmurdie Senior High School
01.2012

Skills

  • Self-motivated
  • Strong work ethic
  • Verbal/written communication
  • Reliable
  • Loyal
  • Organized
  • Fit & healthy
  • Bubbly personality
  • Call Management
  • POS Systems Expert
  • CRM Software
  • Building Rapport

References

  • Steve Mclaughlin, 0455 500 224, Warehouse Manager, Royal Foods
  • James Grant, Administration/Project Manager, Wesco Electrics
  • Colston Elder, 0458 053 173, State Manager, Oncall

Timeline

Pick Packer/Store Man

Royal Foods
10.2023 - Current

Administration Officer

Wesco Electrics
12.2020 - 01.2023

Services Coordinator/Administration

Oncall Interpreters and Translations
01.2016 - 06.2020

Waitressing, Bartending

Baby Mammoth & Queens Tavern
06.2015 - 03.2020

III: Business & Administration -

Diploma -

Perth Beauty College of Therapy

High School -

Lesmurdie Senior High School

Similar Profiles

CREATE PROFILE
KELLY TOMLINSON