Kelly Towerzey
Manor Lakes,Victoria
Summary
Despite my young age; I'm hardworking and have a strong determination, I've always had a passion to help people whether it's through babysitting even my degree choice as I felt it was the best fit for me. Currently, I've nearly done 60 hours of driving (July) just starting in January due to personal reasons, but I am determined to complete my hours by December, 2024.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Soul Origin
10.2021 - Current
- Currently work as an FOH (Front of House) staff that is a barista, can operate the POS system and handle cash at the start and end of the shift.
- I can manage my time diligently and efficiently.
- Trained newer FOH staff.
- Built a rapport with my regular customers.
- Aware of Food Health and Safety regulations and able to perform them including using a thermometer and practice the 2 - hour / 4 - hour rule.
- Handled with taking catering orders.
- Handled rush periods (e.g. morning and lunch).
- Participated in staff training sessions.
- Prepared salads as BOH (Back of House) for a little period.
Customer Service Cashier
Coles
10.2021 - 03.2022
- Handled rush - periods efficiently (e.g. Christmas, New Years and back - to -school) while maintaining a consistent scan rate.
- Processed customer orders and accurately handled payment transactions.
- Maintained clean and tidy checkout area.
- Always welcoming to customers, despite having own mental fatigue.
- Able to use a POS system to handle cash, eftpos and gift card transactions.
Babysitter
Nancy Muthamia
09.2021 - 01.2022
- Able to help settle kids for bed and get the ready for the next day.
- Helped support the family by organising and cleaning the house (e.g. dishes, laundry and vacuuming).
- Efficiently handled conflicts between the children.
- Planned outdoor activities to keep the children entertained and healthy.
Front of House Employee
Charcoal Chicken
08.2021 - 12.2021
- Able to maintain a clean environment during the day and at the end of the shift.
- Able to handle rush - periods (e.g. lunch and dinner) and work under - pressure while able to work at a continuous speed.
- Restocking and handling skills.
- Customer service skills, were developed during this period of time.
Babysitter
Bandama Mbott
04.2020 - 09.2020
- Bandama's daughter; Gracie at the time was 8 year's old and diagnosed with autism, where I had provided in - home respite looking after her and her five siblings.
- Every Sunday Gracie and I would complete various activities; which both encouraged Gracie to make her own decisions as well, taught me how to be patient and to continuously find new activities to explore.
- Developed proper communication skills while taking care of Gracie and her siblings.
- Ensured safety amongst Gracie and her siblings while playing at a park and / or baking for the family.
Education
Youth Work And Youth Studies - Youth Work
Royal Melbourne Institute of Tech
Melbourne, VIC11.2026
Completed Year 12 - VCE
Werribee Secondary College
Werribee, VIC10.2023
Skills
- Strong Work Ethic
- Money Handling
- Team Collaboration
- First Aid Training (CPR and AED)
- Anaphylaxis Response and Asthma Attack Management
- Airway Management and Choking relief
- Fracture Stabilisation and Dislocation Stabilisation
- Burn Treatment and Wound Dressing
- Sprain and Strain Treatment
- Nosebleed Management
Timeline
Front of House Employee
Soul Origin
10.2021 - Current
Customer Service Cashier
Coles
10.2021 - 03.2022
Babysitter
Nancy Muthamia
09.2021 - 01.2022
Front of House Employee
Charcoal Chicken
08.2021 - 12.2021
Babysitter
Bandama Mbott
04.2020 - 09.2020
Youth Work And Youth Studies - Youth Work
Royal Melbourne Institute of Tech
Completed Year 12 - VCE
Werribee Secondary College