Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Vo

Keysborough,VIC

Summary

Highly efficient worker, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Team Member

Woolworths Supermarket
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.

Barista

McDonald's
07.2022 - 08.2023
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Crew Member

McDonald's
01.2022 - 08.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.


Education

High School Diploma -

Keysborough Secondary College
10.2024

Skills

  • Time management
  • Inventory Restocking
  • Order Delivery Practices
  • Interactive Communication Skills
  • Cash Handling
  • Customer engagement
  • POS system use
  • Exceptional customer service
  • Product Displays
  • Customer Service
  • Flexible Schedule

Timeline

Team Member

Woolworths Supermarket
11.2023 - Current

Barista

McDonald's
07.2022 - 08.2023

Crew Member

McDonald's
01.2022 - 08.2023

High School Diploma -

Keysborough Secondary College

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Kelly Vo