Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Wilson

Moriac,VIC

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

15
15
years of professional experience

Work History

Sales and Colour Consultant

Desbo Building Group
08.2022 - Current


  • Taking concise enquiry contact details for follow up.
  • Creating lead database and ensuring timely follow up to pursue sales.
  • Answering phone in clear and friendly manner, taking messages and transferring to required person or relaying message to appropriate person.
  • Draw up client preliminary agreements, request invoices and follow up payment received.
  • Client communication including but not limited to all precontract support, estimates and contract, colour selections, plan changes, procedure updates and specifications.
  • Adjust plans to comply with engineering and energy rating requirements.
  • Complete colour selection process and create fully comprehensive specifications document.
  • Create processes and templates to streamline both admin, sales, job descriptions and colour selection operations.
  • Build rapport with agents and community to improve brand awareness and increase sales.
  • Create marketing packages to entice sales.
  • Arrange photography and handover hampers for completed builds.
  • Arrange supplier samples for showroom and selections process.
  • Regularly assess Real Estate sales for trends, development opportunity and design preferences.
  • Update marketing materials such as standard inclusions, house and land packages, etc.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Confirm takeoffs with Buildxact procedure and allowing required wastage quantities
  • Request quotes from preferred trades and supply them with all required information for most comprehensive quoting.
  • Price checking materials and trades every job to ensure that the best possible prices are secured to increase margins where possible.
  • Review existing take offs, quotes and purchase orders to ensure all required materials arrive on site.
  • Enter all invoices in Buildxact actuals and follow up any descrepancies.
  • Supply supervisors with solutions when misorderings occur. Fix delivery shortages and arrange overstock or incorrect returns.

Sales Consultant

Henden Homes
06.2020 - 06.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.

Colour and Design Consultant

Home Colours And Concepts
10.2013 - 10.2016
  • Met with customers through the design stage to discuss design vision and individual needs.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Obtained approval of concepts by submitting rough drafts to management and to client.
  • Developed and maintained comprehensive library of design assets for easy access and reuse.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
  • Consistently stayed under client's budget for projects.
  • Prepared strategies and proposed concepts for client approval.

Sales Consultant

Hotondo Homes
05.2008 - 09.2011
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Managed Display home
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Education

High School Diploma -

Sacred Heart College
Newtown, VIC
2018

Advanced Diploma - Diversional Therapy

Advanced Diploma of Community Services
Online
2003

Bachelor of Science - Naturopathy

Australian College of Natural Medicine
Melbourne, VIC
2002

Skills

  • High level of proficiency in MS Office, and Excel & Outlook
  • Advanced Communication skills
  • Strong attention to detail
  • Very high skills around time management, personal organisation and company information
  • Independent Judgement
  • Display Building
  • Building Customer Loyalty
  • Productivity Maximization

Timeline

Sales and Colour Consultant

Desbo Building Group
08.2022 - Current

Sales Consultant

Henden Homes
06.2020 - 06.2022

Colour and Design Consultant

Home Colours And Concepts
10.2013 - 10.2016

Sales Consultant

Hotondo Homes
05.2008 - 09.2011

High School Diploma -

Sacred Heart College

Advanced Diploma - Diversional Therapy

Advanced Diploma of Community Services

Bachelor of Science - Naturopathy

Australian College of Natural Medicine

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Kelly Wilson