Kelly White
Scullin,ACT
Summary
To continue to work and strive to provide a high level of customer services in a customer service role/environment. I am a driven and enthusiastic employee and am excited by the opportunity to continue working with people, helping them in whatever way I can. I am looking forward to working for a company which appreciates hard work and promotes further support through learning and knowledge.
Overview
14
14
years of professional experience
Work History
Traffic Controller
Knox-out Traffic
01.2020 - 12.2021
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Security Officer
Wilson Security
01.2017 - 12.2020
- Working as part of a team
- Record and notify stakeholders of contractors and visitor activities
- Identify report, follow up and resolve security issues
- Monitoring of CCTV, BMS, Telephone, Intercom, Fire detection and 2ways
- Patrols both internal and external
- Fire warden duties
- Issuing of all passes e.g
- Temporary and photographic security passes
- Securing and recording keys
- Receiving and screening of mail.
Security Officer
SNP Security
01.2014 - 01.2017
- Working as part of a team
- Record and notify stakeholders of contractors and visitor activities
- Identify report, follow up and resolve security issues through the SNP direct supervisor or client
- Monitoring of CCTV, BMS, Telephone, Intercom, Fire detection and 2ways
- Patrols both internal and external
- Fire warden duties
- Issuing of all passes e.g
- Temporary and photographic security passes
- Securing and recording keys
- Receiving all mail.
Checkout Operator / Floor Staff
IGA Holt
01.2011 - 01.2012
- Working as part of a team
- Always having good customer service
- Serving customers
- Refiling shelves
- Cleaning
- Counting money
- Re-pricing
- Training new staff.
Kennel Hand / Reception
Kippax Veterinary Hospital
01.2008 - 01.2010
- Blood work
- Observing surgeries, dental, X-ray
- Reception
- Cleaning
- Feeding animals
- Walking animals
- Restocking, food, medicine, etc
- Great customer service skills
- Working as part of a team
- Assisting nurses/veterinarians.
Education
Year 10 -
Belconnen High School
Belconnen, ACT12.2008
Skills
- Deliver operations excellence ensuring needs are met
- Promote security awareness
- Utilise various computer applications and databases
- Deliver quality service aligned with customer needs
- Manage incoming and outgoing enquiries
- Build effective relationships with key stakeholders
- High level analytical and writing skills
- Meets all regulatory and compliance requirements
- Maintain a positive, polite and helpful approach
- Exercise a high level of tact, judgement and initiative
- Thrive in a high-volume team environment
- Identify resources to complete work task
Languages
Fluent English
Qualifications And Training
- Current First Aid Certificate
- Current Baseline Vetting Clearance
- Current ACT Security Licence (Classes 1A 1C)
- Current Responsible Service of Alcohol
- Current Certificate II Security Operations
Professional Referees
- Steven Ross, Site Manager, Wilson Security, 0434 656 762
- Jovan Jovanov, Site Supervisor, SNP Security, 0431 346 013
- Paul Corson, Account Manager, SNP Security, 0407 714 902
- Jo, Store Manager, IGA Holt, 02 6254 4694
Licenses
- Current C Class Driver's Licence
- Current 1A 1C ACT Security Licence
Personal Information
- Health Status: Slim Build, Physically Active
- Date of Birth: 08/02/92
- Nationality: Australian
Timeline
Traffic Controller
Knox-out Traffic
01.2020 - 12.2021
Security Officer
Wilson Security
01.2017 - 12.2020
Security Officer
SNP Security
01.2014 - 01.2017
Checkout Operator / Floor Staff
IGA Holt
01.2011 - 01.2012
Kennel Hand / Reception
Kippax Veterinary Hospital
01.2008 - 01.2010
Year 10 -
Belconnen High School
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