Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelsey Anderson

Singleton,NSW

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results, I'm self-motivated individual currently seeking a career change that strives to enhance both my personal and professional development. I am experienced in administration, retail and sales, and am eager to return to the workforce after having my two young children.

Overview

10
10
years of professional experience

Work History

Sales Associate/Administration

Optus
Singleton, Nsw
03.2018 - 09.2024
  • Provided exceptional customer service across various interactions.
  • Responsible for developing positive rapport with customers, internal and external; Updating customers on orders, managing contracts, POS, emailing and telephone
  • Delivered results aligned with key targets by maximizing customer engagement.
  • Handled both cash and electronic fund transactions.
  • Executed assigned banking and reconciliation responsibilities promptly.
  • Performed audits of inventory levels to ensure optimal supply management.
  • Responsible for filing and general admin duties
  • Managed email correspondence with clients.
  • Responsible for opening /end of the day duties
  • Collaborated effectively with team members and independently as needed.
  • Complied with WHS and workplace guidelines.

Bar/ Gaming Attendant

Singleton Golf Club
Singleton, NSW
03.2016 - 08.2017
  • Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Provided efficient support to bartenders, ensuring smooth operation during peak hours.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Assisted with opening and closing procedures, including cleaning and restocking.
  • Operated cash registers and handled money transactions accurately.

Bar/ Gaming Attendant

Criterion Hotel
Singleton, NSW
02.2015 - 11.2015

Education

First Aid Certificate
01-2015

High School Certificate -

Singleton High School
Singleton
01-2012

TAFE -

Business Administration Certificate II

Skills

  • Goal oriented
  • Exceptional customer service
  • Teamwork and collaboration
  • Superb time management
  • Relationship building
  • Stocking and receiving
  • Energetic self-starter
  • Multi-tasking strength
  • Verbal/written communication
  • Excellent people skills
  • Client service

References

References available upon request.

Timeline

Sales Associate/Administration

Optus
03.2018 - 09.2024

Bar/ Gaming Attendant

Singleton Golf Club
03.2016 - 08.2017

Bar/ Gaming Attendant

Criterion Hotel
02.2015 - 11.2015

First Aid Certificate

High School Certificate -

Singleton High School

TAFE -

Business Administration Certificate II

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Kelsey Anderson