Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Bergman

Onekawa, Napier

Summary

As a dedicated and loyal employee, I possess a strong work ethic and a genuine passion for collaborating with others. I thrive both in team settings and as an individual, contributing my best efforts to achieve shared goals. My belief in open and honest communication underscores my commitment to supporting and empowering fellow team members in a cohesive and harmonious work environment.

Overview

14
14
years of professional experience

Work History

Reporting & Compliance Officer

WorkForce Development
08.2023 - Current
  • Develop and maintain positive and collaborative working relationships with the tutors to make sure all completions are made on time
  • Working closely with a team to make sure all compliance forms are completed correctly
  • Multitasking with email reminders, follow ups to meet end course dates, managing student completion courses
  • Building relationships with providers outside of the workforce
  • Answering phones to assist with enquiries

Wake Over

Hohepa
03.2023 - Current
  • Provided compassionate and dedicated care for special needs taramiki, ensuring their safety, well-being, and comfort at all times.
  • Maintained detailed and accurate paper documentation throughout the night, meticulously recording essential observations and interactions.
  • Demonstrated strong attention to cleanliness, maintaining a clean and hygienic environment to support the health of the taramiki in care.
  • Worked alongside fellow caregivers and support staff, demonstrating adaptability and teamwork to meet the unique needs of each individual taramiki.

Administrator (Temp Job)

Napier City Council
06.2023 - 08.2023
  • Delivered exceptional customer service with a focus on building positive relationships and addressing inquiries both face-to-face, over the phone, and via email.
  • Proficiently handled dog registration processes, ensuring compliance with all relevant regulations and documentation requirements.
  • Managed the efficient processing of dog owner accounts, accurately updating information and facilitating seamless transactions.
  • Initiated and distributed service requests, promptly addressing customer needs and coordinating with relevant departments to ensure swift resolution.
  • Demonstrated strong financial acumen in managing dog owner accounts, processing payments, and maintaining accurate records.

Child Caregiver

Best Start Omahu
06.2022 - 03.2023


  • Implemented and managed consistent sleep routines, ensuring children's well-being and optimal rest.
  • Diligently handled daily paperwork, maintaining accurate records and streamlining administrative tasks.
  • Fostered open and effective communication with parents, keeping them informed about their child's progress and addressing any concerns with empathy and professionalism.
  • Collaborated closely with a dynamic team, working harmoniously to create a positive and nurturing childcare environment.
  • Crafted engaging learning stories, documenting children's developmental milestones and achievements to share with parents.

Home Educator

No Cotton Wool Kids
07.2014 - 06.2022


  • Demonstrated expertise in nurturing and educating children between ages 0-5, ensuring their well-being and development.
  • Proficiently managed daily paperwork, ensuring accurate records and documentation were maintained at all times.
  • Created engaging and insightful learning stories, showcasing children's progress and milestones to parents and guardians.
  • Fostered open and effective communication with parents, addressing their concerns and providing regular updates on their child's development.
  • Successfully operated a self-employment business, demonstrating entrepreneurial skills and a commitment to delivering exceptional childcare services.

Deli/Seafood 2IC

Countdown
01.2010 - 01.2013
  • Demonstrated exceptional proficiency in setting up and maintaining the deli/seafood case, ensuring attractive displays and adherence to food safety standards.
  • Exercised strict adherence to food handling protocols, guaranteeing the highest levels of hygiene and product quality for customers.
  • Skillfully managed staff rosters, efficiently allocating resources to meet operational demands and maintaining optimal team coverage.
  • Thrived in a team environment, fostering a positive and collaborative atmosphere that motivated team members to achieve peak performance.
  • Effectively coordinated stock orders and conducted regular inventory counts, ensuring accurate stock levels and minimizing wastage.

Education

Certificate in Early Childhood ECE (L4 & L5)

Certificate in Early Childhood - Home Based (L5) -

Eastern Institute of Technology

First Aid Certificate -

Full Certification

Personal Trainer (L4) -

NZ & AU Work Academy + Open Polytechnic

Skills

  • Reliability and Dependability
  • Effective Time Management
  • Goal-Oriented
  • Strong Interpersonal Skills
  • Analytical Problem-Solving

Timeline

Reporting & Compliance Officer

WorkForce Development
08.2023 - Current

Administrator (Temp Job)

Napier City Council
06.2023 - 08.2023

Wake Over

Hohepa
03.2023 - Current

Child Caregiver

Best Start Omahu
06.2022 - 03.2023

Home Educator

No Cotton Wool Kids
07.2014 - 06.2022

Deli/Seafood 2IC

Countdown
01.2010 - 01.2013

Certificate in Early Childhood ECE (L4 & L5)

Certificate in Early Childhood - Home Based (L5) -

Eastern Institute of Technology

First Aid Certificate -

Full Certification

Personal Trainer (L4) -

NZ & AU Work Academy + Open Polytechnic

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Kelsey Bergman