Kelsey Buxton
DELUNGRA
Summary
Versatile and dynamic, with a proven track record at Delungra Ag & Auto for enhancing team productivity and financial accuracy through exceptional organizational skills and Xero expertise. Demonstrates strong adaptability, clear communication, and a trustworthy nature, contributing to significant improvements in operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Office Manager
Delungra Ag & Auto
11.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets, using Xero.
- Generate and issue invoices to customers accurately and in a timely manner.
- Process and enter supplier invoices.
- Assist with debt collection and follow up on outstanding payments.
- Conducted regular inventory assessments of office and showroom supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Book in jobs and schedule them effectively, assigning work to the appropriate staff.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Customer Service Representative
Let's Meat at Inverell
04.2019 - 12.2022
- Maintained a clean and organized workspace, ensuring efficient operations and adherence to health and safety regulations.
- Provided exceptional customer service with prompt assistance, answering questions on meat selection, preparation, and cooking techniques.
- Supported store management tasks such as ordering supplies, restocking shelves, and maintaining accurate records of transactions.
- Processed incoming shipments of fresh meats quickly to maintain optimal freshness for customer satisfaction.
- Social media advertising.
- Staff supervision
- Out of town deliveries, using company vehicle.
- End of day procedures - cleaning, disinfecting and till balancing.
Storeman
Boss Engineering
05.2022 - 11.2022
- Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy and entering them into the inventory program.
- Performed routine maintenance checks on warehouse equipment to minimize downtime due to malfunctions or safety concerns.
- Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
Residential Care Service Employee
McLean Care
01.2022 - 05.2022
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Enhanced patient safety with diligent attention to detail and adherence to protocols.
- Assisting residents with personal hygiene tasks.
- Assisting with mobility and transfers.
- Ensured timely communication of relevant patient updates with other members of the healthcare team, fostering a coordinated approach to care delivery and enhancing overall effectiveness.
- Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
- Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
- Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
Farm Hand
Graman Pastoral Co.
02.2013 - 06.2014
- Operated various heavy machinery and trucks.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Animal husbandry
- Mustering, fencing and general farm duties
Retail Assistant
Frangipani Footwear and Clothing
10.2011 - 02.2013
- Used POS system to process sales, returns, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, for optimal appearance.
Education
Statement of Attainment in Medical Administration
TAFE NSW
NSW01-2020
Statement of Attainment in Business Administration
TAFE NSW
NSW01-2020
Certificate in Senior Retail Assistant/Supervisor
Training And Employment Recognition Council
QLD01-2012
Certificate III in Disability
TAFE Queensland
QLD01-2011
Completed Years 8-12
Xavier Catholic College
Hervey Bay, QLD01-2011
Skills
- Trustworthy and reliable
- Organisational skills
- adaptable and eager to learn new things
- Staff management
- Strong ability to work in a team independently
- Clear oral/written communication
Timeline
Office Manager
Delungra Ag & Auto
11.2022 - Current
Storeman
Boss Engineering
05.2022 - 11.2022
Residential Care Service Employee
McLean Care
01.2022 - 05.2022
Customer Service Representative
Let's Meat at Inverell
04.2019 - 12.2022
Farm Hand
Graman Pastoral Co.
02.2013 - 06.2014
Retail Assistant
Frangipani Footwear and Clothing
10.2011 - 02.2013
Statement of Attainment in Medical Administration
TAFE NSW
Statement of Attainment in Business Administration
TAFE NSW
Certificate in Senior Retail Assistant/Supervisor
Training And Employment Recognition Council
Certificate III in Disability
TAFE Queensland
Completed Years 8-12
Xavier Catholic College
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