Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Dietrich

15 Wilburtree Street, Tamworth,NSW

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.


Observant Salon Assistant skilled at managing customer needs, assessing with styles and recommending optimal choices. Highly coordinated cashier and desk operator with natural aptitude of multi-tasking and accurate money handling. Detailed-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Hardworking Gymnastics Coach experienced in training and developing high-quality athletes. Knowledgeable about correct techniques, safety requirements and coaching strategies.


Pursing a new professional opportunity with room for advancement.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Northwest Neurology
11.2023 - Current
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Processed medical insurance claims and payments.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic, and health history to keep information current.

Gymnastics Coach

Tamworth Gymnastics Club
01.2017 - 12.2023
  • Maintained a fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Coordinated with other instructors and coaches to determine student advancement and progression.
  • Managed exercises and fitness circuits to bolster athlete's coordination and performance levels.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Maintained equipment, facilities and inventory to avoid accidents mishaps and damage.
  • Instructed individual and group classes to customise needs and emphases proper technique and safety.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Implemented exercise programs and training strategies to boosted individual and team performance.

Salon Assistant

Straight Lines In Hair
01.2022 - 11.2023
  • Kept work areas, tools and equipment clean and properly sanitised to minimise disease transfer and health risk if the shared environment.
  • Supported Reception desk, receiving phone calls, entering appointments, providing information and collecting payments for service rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped prepare clients for hair service.
  • Freed up stylists to focus on customers by personally handling basic task such as restocking supplies.
  • Processed payments, entering sales into computer for prompt customer service.
  • Completed basic styles for regular customers by using blow-drying and curling abilities

Education

Higher School Certificate -

McCarthy Catholic College
Tamworth, NSW
12.2021

Skills

  • HIPAA Compliance
  • Referral Verification
  • Records Management
  • Time Management
  • Telephone Management
  • Information Updates
  • Organisational Systems
  • Electronic Calendar Management
  • Maintain Equipment
  • Practice planning and management
  • Maintain Safety

Timeline

Medical Receptionist

Northwest Neurology
11.2023 - Current

Salon Assistant

Straight Lines In Hair
01.2022 - 11.2023

Gymnastics Coach

Tamworth Gymnastics Club
01.2017 - 12.2023

Higher School Certificate -

McCarthy Catholic College

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Kelsey Dietrich