Kelsey Gunning
Scone,NSW
Summary
Results-oriented Shift Manager with proven expertise in operational management, employee supervision, and customer relationship management. Committed to maintaining high quality standards and ensuring compliance with health and safety regulations.
I can work in a team and also work alone including high pressure and fast pace situations.
Overview
9
9
years of professional experience
Work History
Shift Manager
Mcdonalds
scone , new south wales
11.2016 - Current
- Supervised daily operations to ensure efficient service and quality standards.
- Enforced health and safety regulations to maintain a clean and safe environment.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Communicated with other shift managers to facilitate continuum of customer service.
Education
Scone High School
Scone, NSW11-2021
Skills
- Operational management
- Cash handling
- Health and safety
- Employee supervision
- Quality assurance
- Customer relationship management
- Conflict resolution
- Effective communication
- Team leadership
- Problem solving
- Time management
- Shift leadership
- Punctual and reliable
- Compliance
- Workplace safety
- Flexible schedule
- Delegating work
- Decision-making
Affiliations
dance
References
References available upon request.
Timeline
Shift Manager
Mcdonalds
11.2016 - Current
Scone High School