KELSEY ROBINSON
WERRIBEE,VICTORIA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn, take on added responsibilities within scope of practice, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomist position.
Overview
9
9
years of professional experience
Work History
Property manager
P Di Natale
06.2022 - 02.2023
- Manage 2 separate portfolios 150 properties in total Achieving monthly KPI's Insurance claims
- Invoicing
- PropertyMe, Inspect real estate, AirTable, Price finder, Microsoft office
- Conduct Entry/Routine/Exit condition reports
- Hold open for inspections
- Manage maintenance requests/work orders
- Arrange minimum standards & compliance services
- Liaise with Rental providers and renters
- New / renewal lease agreements
- Prepare / attend VCAT hearings
- Issue VCAT NTV, Breach of duty, Notice of increase
- Review rental CMA
- Reviewed lease expiration reports and calculated rent increases
- Develop and maintain professional relationships with rental providers, renters and suppliers
Leasing manager
Richardson Property Group
01.2022 - 06.2022
- Finalised lease terms and agreements
- Marketed vacancies through online software
- Planned and scheduled general maintenance, major repairs and insurance
- Managed and oversaw operations for multiple residential properties
- Kept updated records of property vacancies and lease renewals
- Met with prospective tenants to show properties and explain terms of occupancy.
Senior Medical Receptionist
Pinnacle Medical
07.2021 - 02.2022
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Referred and screened patients to make best use of resources, triage staff, and serve community members.
- Completed clerical duties and tasks for clinic administration.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Medicare claims / rebounds
Personal care worker
St Vincent’s Care Services
10.2019 - 01.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors, and medications in client medical records.
- Used company software and databases to maintain records of services performed and patient conditions.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Nursing Assistant
Nurse Next Door
05.2021 - 10.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage daily routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Customer Service Assistant
Cotton On Group
10.2013 - 06.2019
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Education
Cert III In Pathology
Lab Tech Training
Melbourne, VIC10.2023
Cert IV In Real Estate Practice
Entry Education
Melbourne, VIC04.2022
Cert III Aged Care & Home And Community Care
On Track
Bendigo, VIC07.2014
Skills
- Employee Motivation and Guidance
- Patient Rapport Building
- Information Assurance
- Confidential Medical Records Management
- Critical Thinking
- Patient Confidentiality
- Computer Proficiency
- Telephone Etiquette
- Strategic Methods
- Time Management
- Specimen Collection and Storage
Hobbies
- Wildlife Victoria - Foster caring and rehabilitation
- Reading
- Spending time with family and friends
- Learning and exploring
References
Supplied upon request
Timeline
Property manager
P Di Natale
06.2022 - 02.2023
Leasing manager
Richardson Property Group
01.2022 - 06.2022
Senior Medical Receptionist
Pinnacle Medical
07.2021 - 02.2022
Nursing Assistant
Nurse Next Door
05.2021 - 10.2021
Personal care worker
St Vincent’s Care Services
10.2019 - 01.2022
Customer Service Assistant
Cotton On Group
10.2013 - 06.2019
Cert III In Pathology
Lab Tech Training
Cert IV In Real Estate Practice
Entry Education
Cert III Aged Care & Home And Community Care
On Track
Similar Profiles
KEVIN MENDAKEVIN MENDA
Property Manager Assistant (On-road Assistant) at P. Di NataleProperty Manager Assistant (On-road Assistant) at P. Di Natale
Bella NataleBella Natale
Founder at Natale StudiosFounder at Natale Studios
Ya Chi LiYa Chi Li
Grape Picker at NataleGrape Picker at Natale
Goffry LinoGoffry Lino
Mental Health Disability at Aruma Disabilities ServicesMental Health Disability at Aruma Disabilities Services
Joshua RedmanJoshua Redman
Liquor Store Clerk at First Choice Liquor MarketLiquor Store Clerk at First Choice Liquor Market