Kelsey Thompson
Brisbane,Australia
Summary
I am a reliable, enthusiastic, and hard-working person who has extensive experience working in diverse teams, from all over the world. I have the ability to cope under pressure, and I thrive in challenging working conditions, along with long working days. The travel experience I have had has greatly benefited my understanding of diverse cultures, and the ability to cope with adversity. I have experience with working with and communicating with high-end clients, from all around the world.
Overview
8
8
years of professional experience
Work History
Landscape Desginer
Green Care Project
10.2023 - 01.2024
- Summer Internship
- Created and implemented variety of landscaping designs based on residential and commercial customer specifications, climate, location, and budget.
- Developed and implemented strategies for pest and disease control.
- Provided ongoing support post-installation by offering maintenance guidance for clients'' landscapes.
- Participated in industry conferences and workshops to stay current on trends and best practices in landscape design.
Business Support Officer
Nursery Traders
08.2022 - 10.2023
- Customer service with plant sales, general maintenance, deliveries, potting up and pruning
- Ordering stock for the nursery and doing quotation on plant orders for council work and landscapers
- Along with running the production side of the nursery with our team
- Also helping with organizing stock and remerging.
Supervisor
Capalaba Nursery
04.2021 - 08.2022
- Customer service with plant sales, general maintenance, deliveries, potting up and pruning
- Ordering stock for the nursery and doing quotation on plant orders for council work and landscapers
- Along with running the production side of the nursery with our team
- Also helping with organizing stock and remerging.
Customer Service
Cover-more Travel Insurance
12.2018 - 11.2020
- The key role of customer service is a strong communication skills and patience, within this role I handle on average 70 phone calls a day speaking with people across Australia with their questions about the products and also queries about their existing claims and policies
- I currently am working as an escalator which then means that if a customer has made a formal complaint about an employee, it's my reasonability to solve the problem in a professional and timely manner.
Receptionist / Event Coordinator Assistant
Master Electricians Australia
06.2018 - 09.2018
- Organized, maintained and updated information in computer databases.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Infill for Maternity Leave
Sous Chef
Bighorn Bistro & Bakery
07.2017 - 12.2017
Concierge and Chalet Manager
Hip Chalets
09.2016 - 05.2017
Bartender
The Tavern Lodge
05.2016 - 08.2016
Chalet Host
Hip Chalets
12.2015 - 05.2016
Education
Bachelor of Engineering - Landscape Architecture
Queensland University of Technology
06.2025
Diploma - Landscape Design
TAFE Queensland
Brisbane04.2022
Certificate II - Horticulture
TAFE Queensland
Brisbane, QLD04.2021
High School Diploma -
St Hilda's School
Gold Coast12.2014
Certificate III - Business Administration
Barrington College
Gold Coast, QLD12.2014
Skills
- Strong Work Ethic
- Landscape design
- Time Management
- Team Collaboration
- Team Development
- Adobe
- Microsoft Office
References
References Previous employer references available on request.
Personal References:
Kim Lowman
Founding Principal - Director
RotheLowman
Mobile +61 (0) 419 972 227
Email: available on request
Gordon Moffat
Principal Commercial Consultant
Chervron Business Development
Tel +44 (0) 560 109 1485
Mobile +44 (0) 782 510 6144
Email: available on request
Languages
English
Native or Bilingual
Timeline
Landscape Desginer
Green Care Project
10.2023 - 01.2024
Business Support Officer
Nursery Traders
08.2022 - 10.2023
Supervisor
Capalaba Nursery
04.2021 - 08.2022
Customer Service
Cover-more Travel Insurance
12.2018 - 11.2020
Receptionist / Event Coordinator Assistant
Master Electricians Australia
06.2018 - 09.2018
Sous Chef
Bighorn Bistro & Bakery
07.2017 - 12.2017
Concierge and Chalet Manager
Hip Chalets
09.2016 - 05.2017
Bartender
The Tavern Lodge
05.2016 - 08.2016
Chalet Host
Hip Chalets
12.2015 - 05.2016
Bachelor of Engineering - Landscape Architecture
Queensland University of Technology
Diploma - Landscape Design
TAFE Queensland
Certificate II - Horticulture
TAFE Queensland
High School Diploma -
St Hilda's School
Certificate III - Business Administration
Barrington College
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