Kelsie Price

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer's needs
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.

reference: jack stephens Burger Urge Manager -0403520624

• Established welcoming atmosphere by greeting each guest warmly.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.

refrence: jade pedisic - 0413487522

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.