Kelsie Taylor
Boat Harbour,NSW
Overview
7
7
years of professional experience
Work History
Early Childhood Educator
The Rumpus Room
Warabrook, NSW
01.2021 - Current
- Effectively coordinated and led a team of educators in the 0-2 year old room, providing high quality care for children.
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Implemented appropriate strategies to manage challenging behaviors.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Ensured compliance with relevant regulations such as health and safety standards.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Supervised and guided educators, fostering a collaborative and professional team environment.
- Implemented learning programs following the children's needs and interests, while conducting monthly observations, setting goals, critical reflections, and conducting summative assessments.
Barista Shift Supervisor
Natural Tucker
Salamander Bay, NSW
01.2019 - 08.2020
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Maintained a clean and well-stocked work area throughout shifts.
- Received payments from customers and returned correct change when necessary.
- Ensured compliance with health department regulations related to food handling practices.
- Resolved customer complaints in a polite and professional manner.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Promoted positive team morale by encouraging collaboration among staff members.
Customer Service Supervisor
Spirited- A Creative Play Cafe
Salamander Bay, NSW
07.2018 - 09.2019
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Designed and facilitated educational activities for play group children.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Checked temperatures of freezers, refrigerators, and heating equipment.
- Greeted guests with pleasant smile and superior customer service.
- Monitored compliance with health and safety regulations to ensure a safe working environment.
Customer Service Cashier
Kmart
Salamander Bay, NSW
10.2017 - 08.2018
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
Education
First Aid Certificate -
H&A Training
05-2024
Diploma in Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
08-2023
Child Protection Training
The Rumpus Room
07-2023
Certificate III in Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
12-2021
Skills
- Curriculum Planning
- Maintaining safety
- Managing activities
- Faculty Collaboration
- Effective Communication skills
- Creating collaborative relationships with families
- Fantastic time management skills
- Active listener
- Coordinating schedules
Timeline
Early Childhood Educator
The Rumpus Room
01.2021 - Current
Barista Shift Supervisor
Natural Tucker
01.2019 - 08.2020
Customer Service Supervisor
Spirited- A Creative Play Cafe
07.2018 - 09.2019
Customer Service Cashier
Kmart
10.2017 - 08.2018
First Aid Certificate -
H&A Training
Diploma in Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
Child Protection Training
The Rumpus Room
Certificate III in Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
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