Kelum Puduppullige Udara
Sutton Forest,NSW
Summary
Facility Service Assistant supporting safe, orderly day-to-day operations across care and workplace settings. Coordinates cleaning, room readiness, service requests, and office correspondence while adapting quickly to changing priorities and pressure. Brings a steady approach to keeping shared spaces functional, welcoming, and ready for use.
Overview
1
1
year of professional experience
Work History
Facility Service Assistant
Harbison Care
- Processed [number] facility service requests per shift while coordinating timely follow-up across rooms, supplies, and resident needs.
- Handled office correspondence and document preparation, maintaining clear records and organized administrative files.
- Coordinated purchase orders and order processing, tracking requests through completion with accurate follow-up.
- Supported invoicing, billing, and credit control tasks by preparing routine paperwork and resolving account discrepancies.
- Resolved customer issues professionally and backed team supervision by supporting day-to-day workflow and service standards.
Supervisor
TLM engineering (PVT) LTD
- Prepared [number] office documents weekly, including quotations, inquiries, account statements, reports, and business letters.
- Drafted and organized quotations, inquiries, account statements, reports, and business letters for daily office operations.
- Managed incoming orders and coordinated follow-up actions with internal teams to keep work moving smoothly.
- Handled worker concerns and resolved day-to-day issues with a practical, steady approach.
- Supervised daily business activities and kept office work aligned across documents, orders, and staff needs.
- Maintained orderly records and supported billing-related paperwork to keep administrative files accurate and accessible.
Credit control and customer Relation executive
Kadurata Umbrella Industries
- Handled customer relations through the CRM department, maintaining responsive communication and issue resolution.
- Supported new ERP implementation by handling invoices and adapting billing workflows to the updated system.
- Processed purchase orders for imports in the company's ERP system, coordinating order flow from request to entry.
- Maintained invoice records and supporting documentation to keep billing files organized and accessible.
- Prepared office correspondence and formatted documents tied to customer and purchasing workflows.
Credit collection Assistant
Singer Finance Sri Lanka
- Maintained organized collection files, updating account notes and supporting records management for accurate case history.
- Prepared clear office correspondence, including payment notices and follow-up communication for outstanding accounts.
- Drafted and formatted collection documents, using document preparation standards to keep records accurate and professional.
- Resolved customer account concerns with a professional, service-focused approach that supported continued payment engagement.
- Supported credit control activities by following up on overdue balances and coordinating payment status updates.
Marketing Officer
Citizen Development Business Finance PLC
- Prepared office correspondence, formatted documents, and maintained organized records for day-to-day administrative needs.
- Supported invoicing, billing, and credit control activities to keep account follow-up accurate and timely.
- Coordinated order processing, purchase orders, and facilities requests to keep office operations running smoothly.
Business Owner
- Provided computing and network facilities services, including computer repair, hardware troubleshooting, and basic technical support.
- Maintained records management and formatted business documents to keep day-to-day information organized and accessible.
- Coordinated order processing, purchase orders, and credit control tasks to support smooth business operations.
- Supervised facilities coordination and handled basic team supervision to keep services running reliably.
Crew Member Cook
McDonald's
02.2026 - Current
- Maintained clean cooking stations and service areas throughout each shift to support food safety standards.
- Assembled food items consistently according to recipe and portion guidelines to support product quality.
- Handled customer issue resolution at the counter by responding calmly to order corrections and service concerns.
- Supported team communication during busy service periods to keep orders moving efficiently across stations.
Education
Diploma - Information Technology
Esoft Metro campus
GCE Advance Level - Political Science, Media, General English, Logic
Bomiriya Central College
KaduwelaSkills
- Office correspondence management
- Document preparation & formatting
- Invoicing & billing support
- Order processing
- Records management
- Team supervision
- Customer issue resolution
- Credit control
- Purchase order coordination
- Facilities coordination
PERSONAL INFORMATION
Timeline
Crew Member Cook
McDonald's
02.2026 - Current
GCE Advance Level - Political Science, Media, General English, Logic
Bomiriya Central College
Diploma - Information Technology
Esoft Metro campus
Business Owner
Marketing Officer
Citizen Development Business Finance PLC
Credit collection Assistant
Singer Finance Sri Lanka
Credit control and customer Relation executive
Kadurata Umbrella Industries
Supervisor
TLM engineering (PVT) LTD
Facility Service Assistant
Harbison Care