Kelvin Leung
Physiotherapist/Mobile Case Manager
Hurstville
Summary
Knowledgeable and compassionate occupational health physiotherapist with insurance experience. Well rounded in providing both clinical and technical side of claim management, return-to-work process and developing return-to-work plan. Offer excellent problem solving, communication skills and technical knowledge.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Mobile Case Manager/Physiotherapist
EML
Sydney, NSW
01.2025 - Current
- Maintained high level of negotiation and rapport building skills
- Provided high level workers compensation case management
- Thorough understanding and explanation of the NSW workers compensation scheme to injured workers and employers
- Provided claim strategies to all stakeholders to achieve safe and early return-to-work outcome
- Identified barriers to recovery and suggest solutions to achieve and maintain clinical improvements
- Discussed with injured workers, treating providers, case managers, employers and nominated treating doctors to coordinate and achieve clinical improvements
- Conducted 16-20 medical case conferences monthly to identify and resolve any outstanding issue
- Suggested appropriate clinical interventions to relevant parties based on clinical experiences
- Proven understanding in worker compensation related timeline, paperwork, lodgement and PIAWE system
- Develop tailored return-to-work and injury management plan
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Physiotherapist
Ramsay Health
Kogarah, NSW
06.2023 - Current
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Provided patient with information, techniques and support to enhance development of motor skills.
- Managed complex discussion and understand patients' needs
- Practiced evidence-based practice and provided educations to patients
- Conducted clinical assessments and provided diagnosis
Rehab Consultant/Physiotherapist
ORS Group
Mascot, NSW
01.2023 - 12.2024
- Managed a substantial of both physical and psychological claims
- Provided support to injured worker for recovery
- Conducted workplace assessments, ergonomic assessments and functional capacity assessments to identify best approach and suitable duties to progress claims and facilitate return-to-work
- Worked with a diverse profile - from heavy labour, retail, supermarket to office roles
- Provided clinical knowledge and best practice approach to different injuries
- Identified workplace hazard and provided suggestion to employers (i.e. suggested manual handling sessions or equipment) based on SIRA guideline
- Conducted medical case conference to obtain updates, negotiate treatment plans and facilitate return-to-work discussion
- Develop safe return-to-work plan
- Worked with employer and insurer to provide a well-rounded support to the injured worker
- >95% return to work rate at week 13
Physiotherapist
NSW Health
Campsie, New South Wales
02.2022 - 01.2023
- Managed ICU and emergency caseload
- Provided sound clinical reasoning and diagnosis to support medical team
- Participated and guided multi-disciplinary meetings to ensure a safe discharge plan
- Manged rehabilitation ward and educated patients on exercises
- Provided precise and concise clinical notes
- Utilized evidence-based practices to ensure most effective treatment methods were employed for each individual case
- Thorough understanding of injury management, first aid and basic life support
Education
Bachelor of Science - Physiotherapy
University of Newcastle
Newcastle, NSW 02.2018 - 11.2021
Skills
Case management
Problem-solving
Decision-making
Documentation and reporting
Rapport building
Negotiation
Injury management
Worker compensation legislation
Prioritisation
Best practice and clinical skills
Goal setting
Accomplishments
Assisted in starting the mobile case manager program in EML with good result - with proven excellent feedback from injured worker - can provide proof on request
Achieve more than 95% return to work outcome as a rehab consultant
Certification
Return-to-work coordinator
Timeline
Mobile Case Manager/Physiotherapist
EML
01.2025 - Current
Return-to-work coordinator
10-2024
Physiotherapist
Ramsay Health
06.2023 - Current
Rehab Consultant/Physiotherapist
ORS Group
01.2023 - 12.2024
Physiotherapist
NSW Health
02.2022 - 01.2023
APHRA - Physiotherapist registration
11-2021
Bachelor of Science - Physiotherapy
University of Newcastle
02.2018 - 11.2021
Similar Profiles
Ashleigh LynchAshleigh Lynch
Case Manager at EMLCase Manager at EML
Natalie CoxNatalie Cox
Case Manager at EMLCase Manager at EML
Sally GilbertSally Gilbert
Cook's Assistant at EMLCook's Assistant at EML