KELVIN PRAKASH
Melbourne,VIC
Summary
I am a results driven professional with strong communication, multitasking, and teamwork skills. Adaptable and passionate about building relationships, seeking opportunities to leverage expertise in supporting company goals while fostering personal growth.
Overview
15
15
years of professional experience
Work History
Personal Banking Specialist
Westpac Banking Corporation
Melbourne, VIC
10.2022 - Current
- Provided guidance and advice to clients on how best to meet their short-term and long-term financial goals.
- Developed and maintained strong relationships with clients to ensure satisfaction of their banking needs.
- Assisted in the development of business plans, loan applications, cash flow projections, and other financial documents.
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
Assistant Sales Manager
David Jones
Chadstone, VIC
01.2021 - 10.2022
- Managed daily operations of sales department, including supervision of staff members.
- Managed customer issues and resolved service concerns
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Manager
Decorug (Carpet, Flooring, Shutters & Blinds)
Cranbourne, Melbourne, VIC
01.2019 - 01.2021
- Manage and organize installation, visit sites and perform check measures.
- Operated and handled cash register, financial transactions, cash banks, cash counter and chiefly accepted payments accordingly along with collecting sales slips as required.
- Managing staff to achieve their goals, and holding weekly staff meetings and discussing strategies to upscale performance.
- Resolved employee and client conflicts in a patient and timely manner.
- Collaborated with district managers to identify store opportunities and developed actionable solutions for implementation.
- Led employees in the planning, implementation and execution of tasks and operating initiatives.
Authoriser
Farmers Department Store
Te Rapa, New Zealand
01.2017 - 01.2019
- Monitored trends and provided information to customers to maximise purchases.
- Responded to all customer inquiries in a timely manner, worked as a lead sales associate, negotiated prices, terms of sales, quoted prices, credit terms and other specifications.
- Collaborated with colleagues to exchange selling strategies and trained staff.
- Offer ideas to management for items that should be promoted, marketing strategies, and customer satisfaction improvements
- Performed stock take investigations to identify discrepancies and improve inventory management.
- Advised Westpac personal banking customers on everyday accounts and savings products
Assistant Dispatch Manager
Big Save Furniture
Hamilton, New Zealand
01.2013 - 01.2017
- Built positive customer relationships through friendly greetings and attentive service.
- Conducted inventory counts to track stock levels accurately
- Ensure store and warehouse is properly stocked and merchandised.
- Responsible for receiving goods into the warehouse, logging these onto the computer system, unpacking, assembling and displaying them in the showroom.
- Handled heavy lifting tasks to load and unload trucks efficiently and loading and unloading trucks and packing items into boxes and performing final outgoing inspections in a timely manner.
- Maintained proper stock levels and effective merchandising in store and warehouse to optimize customer access.
AUTOMOTIVE LEVEL ONE
Keith Weir Motors Ltd
Hamilton
01.2012 - 01.2013
- Cultivated strong customer relationships through friendly greetings and attentive service.
- Serviced vehicle air conditioning, brake pads, and fluid systems, installing new components as needed.
- Diagnosed engine problems collaboratively with team support.
- Diagnosed engine problems with support from team members.
- Knowledge of computer diagnostic equipment as well as a variety of tools such as pneumatic wrenches, screwdrivers, pliers , welders and
- Waikato Institute of Technology
Education
NCEA Level 1 & 2 -
MELVILLE HIGH SCHOOL
Automotive Level One -
WAIKATO INSTITUTE OF TECHNOLOGY
Skills
- Banking systems
- Financial analysis
- Account maintenance
- Sales team leadership
- Customer retention
- Sales team leadership
- Problem resolution
- Conflict management
- Relationship management
- Communication skills
- Relationship management
LANGUAGES
ENGLISH, HINDI
INTERESTS
MUSIC, SPORTS, TRAVELLING, ARTS & ENTERTAINMENT, MAKING FRIENDS
Timeline
Personal Banking Specialist
Westpac Banking Corporation
10.2022 - Current
Assistant Sales Manager
David Jones
01.2021 - 10.2022
Sales Manager
Decorug (Carpet, Flooring, Shutters & Blinds)
01.2019 - 01.2021
Authoriser
Farmers Department Store
01.2017 - 01.2019
Assistant Dispatch Manager
Big Save Furniture
01.2013 - 01.2017
AUTOMOTIVE LEVEL ONE
Keith Weir Motors Ltd
01.2012 - 01.2013
NCEA Level 1 & 2 -
MELVILLE HIGH SCHOOL
Automotive Level One -
WAIKATO INSTITUTE OF TECHNOLOGY