Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelzang Choden

Mosman Park

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Housekeeping Room Attendant

Hougoumont Hotel
04.2023 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Restaurant Team Member

The Darbar Indian and Nepalise Resturant
04.2023 - 10.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Counter Server

The Boatshed
02.2023 - 10.2023
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Processed cash, debit and credit card payments.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Updated displays, cases and other customer-facing areas to promote and showcase new items.

Teacher

Tshenden Primary School
02.2019 - 12.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.

Education

Master of Community Development - Humanities And Arts

Murdoch University
Perth, WA
12-2024

Bachelor of Arts - English Language And Literature

Sherubtse College
Bhutan
12-2017

Skills

  • Interpersonal communication
  • Multitasking Abilities
  • Professional and courteous
  • Organizational skills
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Chemical safety knowledge
  • Hospitality standards knowledge
  • Guest service and support

Timeline

Housekeeping Room Attendant

Hougoumont Hotel
04.2023 - Current

Restaurant Team Member

The Darbar Indian and Nepalise Resturant
04.2023 - 10.2024

Counter Server

The Boatshed
02.2023 - 10.2023

Teacher

Tshenden Primary School
02.2019 - 12.2022

Master of Community Development - Humanities And Arts

Murdoch University

Bachelor of Arts - English Language And Literature

Sherubtse College
Kelzang Choden