Ken Kwan
Melbourne
Summary
Talent Management Leader specializing in strategic workforce planning, talent strategy, talent acquisition, insights, and executive search. Committed to evolving organizational talent practices through data-driven approaches.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Global Head of Talent and Insights
BlueScope
08.2021 - Current
- BlueScope is a global, ASX listed, steel manufacturing and distribution company that operates in North America, Asia, Australia and NZ.
- Partner with the Chief People Officer, VP OD, Chief Executives, Presidents and Regional HR Leaders, to evolve the global talent strategy and drive bench strength of key positions, through data-driven insights and movements of key capabilities
- Developed comprehensive succession plans for key positions, ensuring organizational continuity and stability - CEO -1, CEO -2, CEO -3 levels
- Support the preparation of key papers for Board and Committees, pertaining to talent and workforce planning
- Mentor/lead/influence regional talent acquisition leads and teams, ensuring delivery to key metrics and experiences
- Sourcing and Interviewing of key Executive positions
- Built the global talent insights function that uses external data to support key strategic internal talent decisions
- Collaborated with HR teams to refine recruitment processes, campaigns and volume talent initiatives, resulting in higher-quality candidate pools and experience in challenging regions
- Partnered with senior leaders on succession planning activities, identifying potential successors within the organization
- Implemented workforce planning initiatives that aligned M&A and expansion programs
- Championed diversity and inclusion initiatives, fostering a more inclusive workplace culture for all employees
- Conducted thorough workforce analyses to identify skills gaps and develop tailored training solutions
- Design of new onboarding program across Executive and Management levels
Global Lead Executive Talent & Talent Insights
BlueScope
01.2020 - 07.2021
- Drove executive talent management processes and succession development in partnership with the VP Organisational Capability and Chief People Officer
- Build relationships with Regional Chief Executives, Presidents, Vice Presidents and General Management and HR Leaders, globally.
- Lead all global executive hiring and appointments (internal and external)
- Managed external recruitment vendors
- Manage and support regional talent acquisition leads and associated teams
- Created and implemented executive talent governance and processes to support Manager and Candidate experience objectives. This included the framework that identified roles and responsibilities for Stakeholders involved during the talent acquisition process
- Production of all talent intelligence and market maps to support hiring programs, expansion feasibility and forecasting
- Global owner of Hogan Assessment process, insights and reporting
Executive Talent Partner
BlueScope
09.2019 - 01.2020
- Managed all executive hiring, senior level and corporate function hiring at BlueScope, globally.
- Implemented SmartRecruiters CRM
- Provide external talent market insights to inform go to market hiring strategies or attraction approaches
- Managed vendor relationships with recruitment partners and technology platform providers
- Designed and implement a best in class Candidate experience process to support all corporate recruitment efforts
- Implement Hogan Assessments for all Management hiring
- Implement Hogan 360 Assessment for Manager Development identification
Solutions Manager - Medibank
CXC Global A/NZ
08.2018 - 02.2019
- Led the Managed Service function for contingent resourcing. This included vendor engagement, process, rate cards, terms of business and delivery models
- Manage delivery of services into Medibank functions
Director – Talent
SMS Management & Technology Asia
05.2012 - 05.2017
- SMS Management & Technology is an ASX Listed consulting company with over 1400 employees across Australia and Hong Kong.
- ELT - 1 role that oversaw all talent acquisition functions and talent strategy, supporting the HR Director
- Engaged with Regions, Sales Leaders and Practice Managers, to ensure high utilisation of Consultants
- Lead a team that hired between 200-300 permanent and contingent staff per year.
- Worked closely with the technical practices to support workforce planning and recruitment pipeline activities
- Turnaround of the contingent resourcing model that supported SMS client projects. Tripled the number of Contingent Workers into SMS Projects, resulting in an increase of $30m in revenue
- Improve organisational EVP and onboarding of new Consultants
- Engagement with Bid Management teams to support talent pipeline, selection and allocation of Consultants
- In collaboration with the Practices, built technical communities, events and forums to connect SMS'ers
- Improved Consultant utilisation across core practices
- Implemented talent acquisition solution into Salesforce
- Development and mentoring of Talent Acquisition Team.
- Achieved a complete turnaround of a low performing function that had lost trust amongst the Practice Leaders. Revived the Consultant brand to attract diverse Candidates at the early career stage.
Consultant
Career Prophets
06.2017 - Current
- Provided strategic talent management reviews, culture surveys and talent acquisition policies to SME organisations.
- Provide advisory services on Employee Value Proposition, HR practices, HR policies and recruitment campaigns
- Management of talent acquisition activities for specific clients
Education
Certificate - R For HR Analytics
Academy To Innovate HR
Online2020
Certificiate -
Human Capital Institute
Strategic Workforce Planning2020
BBA - Commerce And Information Systems
Deakin University
Melbourne, VIC12.1995
Skills
- Strategic workforce planning and strategy
- Talent intelligence & analytics
- Executive Search & Recruitment
- Global talent acquisition management
- Leadership engagement, mentoring and influence
- Process, governance and hiring experience
Certification
- Hogan Certified (Peter Berry Consultancy)
- Hogan 360 Certified (Peter Berry Consultancy)
- Behavioral Economics
- R for Data Science
- Visualize data with Python
Hris & talent intelligence
- SAP SuccessFactors
- Salesforce
- Lever
- Avature
- Taleo
- Smart Recruiters (Expert)
- LinkedIn Talent Insights & Recruiter
- Google Boolean Search
- Draup Talent Intelligence
- R Programming
- Python
- Adobe Suite (InDesign, After Effects, Photoshop, Illustrator, XD)
- MS Office
- PowerBI
- AI Prompt Engineering - Chat GPT , Claude AI
Other Positions 1997 - 2012
- Talent International - Senior Client Manager
- Robert Half - Director
- Peoplebank - Account Director (11 years) - Managed major volume recruitment in Organisation such as Ericsson and Coles
- Qantas - Business Analyst
Languages
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Global Head of Talent and Insights
BlueScope
08.2021 - Current
Global Lead Executive Talent & Talent Insights
BlueScope
01.2020 - 07.2021
Executive Talent Partner
BlueScope
09.2019 - 01.2020
Solutions Manager - Medibank
CXC Global A/NZ
08.2018 - 02.2019
Consultant
Career Prophets
06.2017 - Current
Director – Talent
SMS Management & Technology Asia
05.2012 - 05.2017
Certificate - R For HR Analytics
Academy To Innovate HR
Certificiate -
Human Capital Institute
BBA - Commerce And Information Systems
Deakin University
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