Ken Nguyen
105 Darren Road, Keysborough
Summary
Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Reliable, punctual and works well under pressure. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Restaurant Staff Member
PHO A CHAU
10.2022 - 02.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to increased sales by upselling menu items and promoting daily specials.
- Reduced waste by carefully monitoring portion sizes and implementing effective food storage practices.
- Managed reservations efficiently, accommodating special requests and minimising wait times for walk-in guests.
- Support in image and social network areas to add to a store's visual identity
- Supported efficient kitchen operations by assisting with food preparation tasks during peak hours.
Restaurant Team Member
CHE Desserts
02.2022 - 10.2022
- Displayed excellent teamwork skills while working alongside fellow team members in the fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Service Crew Member
Starbucks
02.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food (drink) items accurately and quickly, adhering to strict food safety guidelines.
- Calculated totals, processed payments and issued receipts.
Education
No Degree - Business Management
Keysborough College - Banksia Campus
Keysborough College 11.2024
Skills
- Friendly and outgoing
- Process improvement
- Quick leaner
- Strong teamwork
- Cleaning and sanitizing
- Taking Orders
- Food Preparation
- Night shift availability
- Good with numbers and math
- Fast and efficient service worker
Languages
English
Vietnamese
Khmer
Additional Information
Available to work on:
☑️ Monday -> Friday ( from 4:30pm )
☑️Saturday Sunday ( full-time )
➕ Available to work as Full-time on school holiday
Timeline
Restaurant Staff Member
PHO A CHAU
10.2022 - 02.2024
Restaurant Team Member
CHE Desserts
02.2022 - 10.2022
Service Crew Member
Starbucks
02.2021 - 11.2021
No Degree - Business Management
Keysborough College - Banksia Campus
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