Ken Tran
Noble Park
Summary
Experience in working in a fast-paced and demanding work environment that requires teamwork and work management. Utilises effective communication skills to efficiently work as a team as well as to assist customers. Skilled in multitasking, problem-solving and organising work to always meet deadlines and achieve maximum results. Knowledge of standard lab procedures and protocols, and particularly in the field of biology and genetics.
Overview
4
4
years of professional experience
Work History
Food Court Service Assistant
Costco Wholesale
01.2024 - Current
- Managed multiple tasks during busy hours with low staff, ensuring no products run out of stock and customers receiving service in a reasonable timeframe.
- Professionally handled customer complains and offered solutions. Pacified more disorderly customers to prevent further conflict.
- Frequently managed a high demanding work environment with little to no assistance by planning the best work approach to save time.
- Work intuitive by paying attention to small details that could add up to cause issues later on.
- Collaborated with colleagues with certain tasks and to maintain a steady working pace. Tasks are divided fairly amongst teams, but willing to aid others with their tasks if necessary.
Factory Employee
Mezographic
01.2021 - 01.2023
- Improved work efficiency from the repetitive tasks of packing and sorting various products.
- Learnt various packaging techniques and how to handle fragile to heavy products, ensuring no damages upon delivery.
- Operated a few industrial machines within the factory with safety and accuracy, resulting in high quality products.
- Supported teams during heavy and long tasks, allowing the majority of deadlines to be reached.
Cleaner/Assistant
Glen Iris Bakery Cafe
01.2021 - 01.2022
- Gained basic work experience and comprehended the nature of a work setting.
- Learnt to safely handle food and keep up with all safety and hygiene standards.
- With early cashiering training, I provided customers with a welcoming experience and satisfying service.
- Supported colleagues in food preparation and maintaining a hygienic environment.
Education
Bachelor of Science - Genetics
Monash University
Clayton, VIC11-2025
High School Diploma -
Cheltenham Secondary College
Cheltenham, VIC12-2022
Skills
- Customer assistance
- Collaborative team work
- Customer service
- Bilingual (English and Vietnamese)
- Meeting deadlines
- Clear communication
- Safety awareness
- Decision-making
- Problem-solving
- Multitasking and organising work under pressure
- Experience in laboratory protocols
- Quality control
- Time management
LinkedIN profile
www.linkedin.com/in/ken-tran-546758356
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Food Court Service Assistant
Costco Wholesale
01.2024 - Current
Factory Employee
Mezographic
01.2021 - 01.2023
Cleaner/Assistant
Glen Iris Bakery Cafe
01.2021 - 01.2022
Bachelor of Science - Genetics
Monash University
High School Diploma -
Cheltenham Secondary College
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