Ken Watson

· Manage compliance, quality control and operations across a large-scale produce warehouse servicing major retailers including Woolworths.

· Lead OH&S programs, ensuring adherence to strict safety and regulatory standards.

· Conduct internal audits, implement root cause analysis and corrective actions to address non-conformance.

· Develop and improve incoming goods inspections and finished product reporting, resulting in a measurable reduction in quality incidents.

· Oversee P&L performance, resource planning, and continuous process improvement to increase operational efficiency.

· Managed multiple high-turnover stores, achieving consistent KPI results in sales, profit margin, and customer service.

· Led large teams (up to 100 staff), delivering significant improvements in staff engagement and retention.

· Implemented merchandising strategies and operational processes that increased sales performance.

· Provided training and mentoring across multi-site operations in the Eastern Suburbs region.

· Produce Quality Control (1996 – 1998)

· Ensured fresh produce met Woolworths’ stringent quality and compliance standards.

· Developed inspection procedures that reduced wastage and improved supplier performance.