Ken Wood
-
Albury,NSW
Summary
Self-motivated Diploma graduate leveraging education in Information Technology and strong technical acumen. Adept at troubleshooting complex technical issues and providing hands-on support.
Proven history in providing exceptional customer service. Well versed in pharmacy procedures, regulatory guidelines and overall pharmacy operations.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Dispensary Technician
Chemist Warehouse
Albury, NSW
01.2016 - 12.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
Storeroom Supervisor
Chemist Warehouse
Albury, NSW
07.2014 - 01.2016
- Maintained orderly stockroom for ease of retrieval.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Retail Sales Assistant
Chemist Warehouse
Albury, NSW
08.2013 - 07.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone
Education
Diploma - Information Technology
University of New England
Armidale, NSW 08.2021 - 08.2023
Dispensary Technician Qualification -
Pharmaceutical Society of Australia
11.2015 - 01.2016
Skills
HTML and CSS proficiency
Timeline
Diploma - Information Technology
University of New England
08.2021 - 08.2023
Dispensary Technician
Chemist Warehouse
01.2016 - 12.2023
Dispensary Technician Qualification -
Pharmaceutical Society of Australia
11.2015 - 01.2016
Storeroom Supervisor
Chemist Warehouse
07.2014 - 01.2016
Retail Sales Assistant
Chemist Warehouse
08.2013 - 07.2014
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